Public Safety Telecommunicators

Are you a highly skilled communicator with a passion for public safety and a desire to serve your community? Look no further! The City of Jersey City is seeking dedicated individuals to join our team as Public Safety Telecommunicators. In this role, you will be responsible for receiving and dispatching emergency calls, coordinating with first responders, and ensuring the safety of our residents. If you have excellent multitasking abilities, strong decision-making skills, and the ability to remain calm in high-pressure situations, we want to hear from you! Join us in making a difference and become a vital member of our public safety team.

1. Receive and dispatch emergency calls in a timely and efficient manner.
2. Coordinate and communicate with first responders to ensure quick and effective response to emergencies.
3. Remain calm and composed in high-pressure situations to accurately gather and relay information.
4. Maintain accurate and detailed records of all calls and dispatch activities.
5. Monitor and operate various communication systems and equipment.
6. Provide excellent customer service to callers and first responders.
7. Follow established protocols and procedures to ensure the safety of residents and first responders.
8. Prioritize and multitask effectively to handle multiple emergency situations simultaneously.
9. Stay updated on current public safety policies and procedures.
10. Collaborate with other team members to ensure smooth operations and communication.
11. Handle sensitive information with confidentiality and discretion.
12. Participate in ongoing training and professional development opportunities.
13. Act as a positive representative of the City of Jersey City and its public safety team.
14. Demonstrate strong decision-making skills in fast-paced and high-stress situations.
15. Maintain a professional and respectful demeanor at all times.
16. Comply with all federal, state, and local laws and regulations.
17. Perform other duties as assigned by superiors.

According to JobzMall, the average salary range for a Public Safety Telecommunicators in Jersey City, NJ, USA is between $43,000 and $56,000 per year. This range can vary depending on factors such as experience, education, and specific job duties. Additionally, the salary may also be impacted by the specific agency or department the telecommunicator works for.

Jersey City is in northeastern New Jersey. Its eastern waterfront faces the Hudson River where it meets Upper New York Bay. Liberty State Park has panoramic views of the Manhattan skyline, the Statue of Liberty and Ellis Island, the former immigrant gateway. The park’s Liberty Science Center features interactive exhibits, live animals and an IMAX Dome theater. Bars and ethnic eateries line downtown’s Grove Street.