
Permit Services Supervisor
The incumbent may exercise supervision over the Permit and Senior Permit Technicians and clerical staff, and all aspects of the customer experience, operations and activities of the Community Development Department. The duties assigned to this position include planning, organizing, directing, and supervising the operations and activities of the Permit Center within the Community Development Department. In addition, the incumbent will be responsible for coordinating the activities involved in providing information to the public on planning and building issues and processes and requirements.
Experience in providing positive, outgoing and friendly interaction with the public
Ability to lead a team focused on providing timely processing of permits
Excellent knowledge of the public's needs related to their interaction with Community Development Department services
Documentation
Time Management
Conflict Resolution
Customer Service skills
Identifying and Mobilizing Resources
Verbal communication
Detail Oriented
written communication
Results driven
Organizational skills
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Laguna Beach is a small coastal city in Orange County, California. It’s known for its many art galleries, coves and beaches. Main Beach features tide pools and a boardwalk leading to the paths and gardens of nearby Heisler Park. Aliso Beach Park is a popular surf spot. The waters off Crystal Cove State Park are designated as an underwater park. Trails meander through coastal canyons in Laguna Coast Wilderness Park.

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