Police Communications Dispatcher

Are you a highly skilled communicator with a passion for public service? Do you possess the ability to remain calm and focused in high-stress situations? If so, the City of Oakland is seeking individuals like you to join our team as a Police Communications Dispatcher. As a critical link between the police department and the community, you will play a vital role in ensuring the safety and security of our city. We are looking for individuals with exceptional communication skills, strong attention to detail, and the ability to make quick and accurate decisions. If you are ready for a challenging and rewarding career in law enforcement, we encourage you to apply for this exciting opportunity.

1. Serve as a critical link between the police department and the community by answering emergency and non-emergency calls, dispatching officers to incidents, and providing information and assistance to callers.
2. Remain calm and focused in high-stress situations, including handling emergency calls and coordinating responses to critical incidents.
3. Maintain a thorough understanding of police department policies, procedures, and protocols to ensure accurate and efficient communication and response.
4. Utilize advanced communication technologies and systems to effectively receive, transmit, and record information.
5. Gather and assess information from callers to determine the appropriate level of response and dispatch the appropriate resources.
6. Monitor and track the status and location of police units and provide updates to officers and other agencies as needed.
7. Accurately record and maintain detailed logs and records of all calls and related activities.
8. Work collaboratively with police officers, emergency responders, and other agencies to provide seamless and coordinated emergency response.
9. Provide outstanding customer service by demonstrating empathy, professionalism, and care towards callers.
10. Stay up-to-date on relevant laws, regulations, and procedures related to police communications and dispatch.
11. Participate in ongoing training and professional development programs to enhance skills and knowledge.
12. Maintain confidentiality of sensitive information and handle all calls and incidents with the utmost discretion and professionalism.
13. Adhere to established safety protocols and procedures to ensure personal safety and the safety of others.
14. Adhere to strict ethical standards and demonstrate a commitment to public service and the values of the City of Oakland.
15. Perform other duties as assigned by supervisory personnel.

According to JobzMall, the average salary range for a Police Communications Dispatcher in Oakland, CA, USA is $57,000 - $71,000 per year. This range may vary depending on the specific agency and level of experience of the dispatcher.

Oakland is a city on the east side of San Francisco Bay, in California. Jack London Square has a statue of the writer, who frequented the area. Nearby, Old Oakland features restored Victorian architecture and boutiques. Near Chinatown, the Oakland Museum of California covers state history, nature and art. Uptown contains the art deco Fox and Paramount theaters, restaurants, bars and galleries.