City of Troy-MI

Library Aide - Community Engagement

City of Troy-MI
Troy, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about connecting with your community and promoting literacy and learning? The City of Troy is seeking a dedicated Library Aide for our Community Engagement team. This role offers the opportunity to make a positive impact on the lives of others by assisting in the planning and execution of library events and programs. We are looking for a dynamic individual with excellent communication skills and a strong interest in community outreach. If you are a team player with a love for books and a desire to serve your community, we encourage you to apply.

  1. Assist in the planning and execution of library events and programs.
  2. Promote and advocate for literacy and learning within the community.
  3. Engage with community members to understand their needs and interests.
  4. Collaborate with team members to develop creative and engaging library programs.
  5. Provide excellent customer service to library patrons, both in person and over the phone.
  6. Maintain a welcoming and inclusive atmosphere within the library.
  7. Organize and maintain library materials and resources.
  8. Assist with outreach efforts to promote library services and events.
  9. Participate in community events and represent the library in a positive manner.
  10. Keep up-to-date with current trends and developments in library services and community outreach.
  11. Act as a liaison between the library and community organizations, schools, and other institutions.
  12. Assist with administrative tasks, such as data entry and record keeping.
  13. Uphold library policies and procedures to ensure a safe and respectful environment for all patrons.
  14. Continuously seek out opportunities to improve and enhance library services.
  15. Collaborate with other library staff to ensure smooth operation of the library.
Where is this job?
This job is located at Troy, MI, USA
Job Qualifications

  • Knowledge Of Library Systems And Community Resources: A Library Aide - Community Engagement Should Have A Strong Understanding Of Library Systems, Including Cataloging, Circulation, And Reference Services. They Should Also Be Familiar With The Various Resources Available In The Community, Such As Local Organizations, Events, And Services.

  • Excellent Communication Skills: This Position Requires Frequent Interaction With Members Of The Community, As Well As Library Staff And Volunteers. Strong Written And Verbal Communication Skills Are Essential For Effectively Promoting Library Programs And Services, As Well As Providing Assistance And Information To Patrons.

  • Customer Service Experience: A Library Aide - Community Engagement Should Have Previous Experience In A Customer Service Role. They Should Be Able To Provide Friendly And Helpful Service To Library Patrons, And Handle Any Complaints Or Concerns In A Professional Manner.

  • Event Planning And Coordination: This Role Involves Planning And Coordinating Community Events And Programs, Such As Author Visits, Book Clubs, And Workshops. The Ideal Candidate Should Have Previous Experience In Event Planning And Be Able To Manage Multiple Tasks And Deadlines.

  • Team Player: As Part Of The Library Team, A Library Aide - Community Engagement Should Be Able To Work Collaboratively With Colleagues To Achieve Common Goals. This Includes Sharing Ideas, Supporting Team Members, And Being Open To Feedback And Suggestions.

Required Skills

  • Research

  • Social Media

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Event Planning

  • customer service

  • Organization

  • Creative Thinking

  • Outreach

  • technology proficiency

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Library Aide - Community Engagement in Troy, MI, USA is $12-$17 per hour. This may vary based on the specific job duties, employer, and experience level of the individual.

Additional Information
City of Troy-MI is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 5th, 2024
Apply BeforeMay 22nd, 2025
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About City of Troy-MI

Troy is a city located in Oakland County in the U.S. state of Michigan, in Metropolitan Detroit's northern suburbs. It is the 11th-largest city in Michigan by population, and the largest city in Oakland County.

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