We are looking for a passionate, dedicated, and experienced Keyholder to join our team at Club Monaco. As a Keyholder, you will be the face of our brand and an integral part of our customer experience. You must be comfortable working in a fast-paced environment, have an eye for fashion and style, and be able to provide excellent customer service. In addition, you must have a minimum of one year of retail experience, be available to work a variety of shifts, and be able to lift up to 25 lbs. If you are looking to join a collaborative and passionate team, please read on!
Responsibilities:
- Provide outstanding customer service and ensure that all customers have a positive experience.
- Demonstrate a strong knowledge of the brand and the product range.
- Assist customers in selecting items and making purchases.
- Maintain a neat and organized store atmosphere.
- Assist with merchandising and restocking of products.
- Open and close the store as needed.
- Ensure all incoming inventory is accurately priced and processed.
- Act as a role model for staff and ensure adherence to company policies and procedures.
- Manage shift scheduling and labor budget.
- Train and mentor sales associates.
- Address customer inquiries and complaints.
- Monitor store performance and suggest improvements.
Ability To Work In A Fast-Paced Environment
Excellent Communication Skills
Strong Organizational Skills
Ability To Work Independently
Availability To Work Flexible Hours
Ability To Manage Multiple Tasks
Ability To Adapt To Change
Excellent Customer Service Skills
Security
Communication
Scheduling
Problem Solving
Inventory Control
customer service
Merchandising
Cash Handling
Teamwork
Loss prevention
Organization
Cashiering
POS system
Stock Management
Visual Display
Communication
Decision Making
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Keyholder in Vancouver, BC, Canada is $14.25 to $20.00 per hour. This range will vary depending on experience, education, employer and other factors.
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Club Monaco is a Canadian-founded low-end luxury casual clothing retailer owned by Regent, L.P. With more than 140 locations worldwide, the retailer has locations in the United States, Canada, Hong Kong, Macao, Taiwan, South Korea, China, the United Arab Emirates, Malaysia, Indonesia, Singapore, Saudi Arabia, Sweden, Turkey, and United Kingdom. Each month, Club Monaco brings in a new collection, alternating between elevated casual styles during the northern spring and summer and more formal offerings during autumn and winter. Originally, the company was best known for its classic "black and white" styles, with which different colors are paired, but this is no longer a focus in each collection.

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