Cognizant is seeking a highly skilled and motivated RPA Support Engineer to join our dynamic team. As an RPA Support Engineer, you will play a critical role in ensuring the smooth operation and maintenance of robotic process automation (RPA) solutions for our clients. We are looking for individuals with a strong technical background and a passion for problem-solving and innovation. If you are a proactive and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
- Provide technical support for RPA solutions: The RPA Support Engineer will be responsible for providing technical assistance and troubleshooting support for RPA solutions implemented by the company.
- Perform maintenance and updates: This role will involve regularly monitoring and maintaining RPA solutions, as well as implementing updates and enhancements as needed.
- Troubleshoot issues: The RPA Support Engineer will be responsible for identifying and resolving any issues that arise with RPA solutions, ensuring minimal disruption to business operations.
- Collaborate with cross-functional teams: This position will require working closely with other teams, such as developers and business analysts, to ensure efficient and effective RPA operations.
- Stay updated on industry trends: The RPA Support Engineer will be responsible for staying updated on the latest trends and advancements in RPA technology, and utilizing this knowledge to improve the company's RPA solutions.
- Document and report: It is important for the RPA Support Engineer to maintain detailed documentation of all RPA processes and procedures, as well as provide regular reports on performance and any issues encountered.
- Train and support end users: This role will involve training end users on how to use RPA solutions and providing ongoing support to ensure they are able to effectively utilize the technology.
- Continuously improve processes: The RPA Support Engineer will be expected to constantly look for ways to improve RPA processes and make them more efficient and effective.
- Adhere to security and compliance standards: It is the responsibility of the RPA Support Engineer to ensure that all RPA solutions are in compliance with security and regulatory standards.
- Demonstrate excellent communication skills: The RPA Support Engineer must have strong communication skills to effectively collaborate with team members, provide updates to stakeholders, and train end users.
Bachelor's Degree In Computer Science, Information Technology, Or Related Field.
Minimum Of 2 Years Of Experience In Robotic Process Automation (Rpa) Implementation And Support.
Certification In One Or More Rpa Tools Such As Uipath, Blue Prism, Or Automation Anywhere.
Strong Understanding Of Programming Languages Such As C#, Java, Or Python.
Excellent Problem-Solving Skills And Ability To Troubleshoot Technical Issues Related To Rpa Implementation And Support.
Communication Skills
Project Management
Data Analysis
Problem Solving
Process analysis
Teamwork
Task prioritization
Technical Troubleshooting
Automation Expertise
Scripting Knowledge
Robotics Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a RPA support Engineer in Charlotte, NC, USA is between $70,000-$100,000 per year, depending on experience and qualifications. This may vary based on the specific company and industry.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started