Colorado Department of Revenue

Driver License Technician

Colorado Department of Revenue

2447 N Union Blvd, Colorado Springs, CO 80909, USA
Full-Time$2,794/monthlyEntry LevelHigh school or equivalent
Job Description

Qualify applicants for a driver's license and Colorado ID card by determining applicant's needs and eligibility. Verify applicant's true identity by comparing biometric and demographic data with applicant's identifying documents and statements. Review documentation submitted for proof of identification/lawful presence by the applicant. Assess authenticity of documentation by comparing applicant's statements with available data, utilizing SAVE (Systematic Alien Verification Entitlements) SSOLV (Social Security Online Verification) and PDPB (Problem Driver Pointer) system/Commercial Driver License information system. Assess the applicant's behavior and source documents and exercise first-line decision-making related to acceptability of source documents, proof of identity, suspected fraud, medical requirements, etc..Process computer-generated driver's license, identification documents and hearing requests. Verify eligibility for and process reinstatements. Inquire and collect fees for organ donor program and complete voter registration applications. Provide information to the public concerning statute, policy, and procedure including thorough explanation of identification requirements, requirements to obtain a class of license, and other information.

Where is this job?
This job is located at 2447 N Union Blvd, Colorado Springs, CO 80909, USA
Job Qualifications
  • Customer service experience utilizing conflict resolution techniques

  • Prior work in a high stress environment maintaining a professional attitude

  • 1 year of professional work experience in high volume customer service.

Required Skills
  • Time Management

  • Record keeping

  • Customer Service Oriented

  • Data entry skills

Soft Skills
  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

  • self-directed

Additional Information
Colorado Department of Revenue is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 16th, 2020
Apply BeforeMay 22nd, 2025
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About Colorado Department of Revenue

The Colorado Department of Revenue is a state agency in Colorado. The department collects most types of taxes and issues state identification cards and driver licenses and also enforces Colorado laws regarding gaming, liquor, tobacco, racing, auto dealers, and marijuana.

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