Customer Service Representative

We are looking for an enthusiastic Customer Service Representative to join the team at Columbia Sportswear. If you’re passionate about delivering exceptional customer service and have an outgoing personality, we'd love to hear from you!As our Customer Service Representative, you’ll be the face of our company – directly interacting with customers, providing help, advice, and support. You’ll be responsible for responding to customer inquiries, resolving customer issues, and ensuring overall customer satisfaction.Required qualifications include:• Excellent communication and interpersonal skills• Demonstrate a professional and friendly attitude• Proven customer service experience• Ability to remain calm in challenging situations• Ability to work in a fast-paced environment• Proficiency in Microsoft Office and other computer programs• Ability to work effectively with minimal supervisionIf you’re passionate about delivering outstanding customer service, have a positive attitude, and are ready to take on this exciting role, we’d love to hear from you!

Responsibilities:

1. Respond to customer inquiries in a timely and professional manner.
2. Resolve customer issues and ensure customer satisfaction.
3. Demonstrate a professional and friendly attitude when interacting with customers.
4. Maintain up-to-date knowledge of products and services.
5. Provide accurate information and advice to customers.
6. Assist customers with placing orders and processing returns.
7. Monitor customer feedback and provide feedback to management.
8. Develop and maintain strong relationships with customers.
9. Use Microsoft Office and other computer programs to record customer data and generate reports.
10. Work effectively with minimal supervision.

According to JobzMall, the average salary range for a Customer Service Representative in Beaverton, OR, USA is $14.45 - $18.70 per hour. This range may vary depending on the company, experience, and other factors.

The Columbia Sportswear Company is a company that manufactures and distributes outerwear, sportswear, and footwear, as well as headgear, camping equipment, ski apparel, and outerwear accessories. It was founded in 1938 by Paul Lamfrom, the father of Gert Boyle.