At Comcast, we are constantly seeking innovative and driven individuals to join our team as Social Media Managers. As a leader in the telecommunications industry, we understand the power of social media and the impact it has on our customers. That's why we are looking for a passionate and talented individual to help us enhance our online presence and engage with our audience like never before. If you have a strong understanding of social media platforms, a creative mindset, and a desire to make a difference, we want you on our team. Join us and be a part of shaping the future of Comcast.
- Develop and implement social media strategies to enhance Comcast's online presence and engage with our audience.
- Create and manage social media content across various platforms, including but not limited to Facebook, Twitter, Instagram, and LinkedIn.
- Monitor and analyze social media trends and metrics to constantly improve our social media presence and drive business goals.
- Collaborate with cross-functional teams to ensure brand consistency and alignment across all social media channels.
- Stay up-to-date with the latest trends and best practices in social media and make recommendations for implementation.
- Respond to customer inquiries and comments on social media in a timely and professional manner.
- Plan and execute social media campaigns to promote Comcast's products and services.
- Build and maintain relationships with influencers and partners to expand our reach and engagement.
- Use social media listening tools to monitor and report on customer sentiment and feedback.
- Identify and capitalize on opportunities to engage with customers and prospects through social media.
- Develop and manage a social media calendar to ensure a consistent and timely flow of content.
- Collaborate with internal teams to create social media campaigns aligned with company initiatives and events.
- Monitor and report on social media KPIs and metrics to track the success of campaigns and strategies.
- Provide guidance and support to team members on social media best practices and strategies.
- Stay informed on industry trends and changes in social media platforms to constantly improve and innovate our strategies.
Bachelor's Degree In Marketing, Communications, Or A Related Field
Minimum Of 3 Years Of Experience In Social Media Management, Preferably In A Corporate Or Agency Setting
Extensive Knowledge Of Various Social Media Platforms, Their Algorithms, And Best Practices For Engagement And Content Creation
Strong Understanding Of Analytics And Ability To Use Data To Inform Social Media Strategy And Measure Performance
Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Cross-Functional Teams And Manage Relationships With External Partners And Influencers.
Crisis Management
Content Creation
customer service
Trend Analysis
Brand management
Influencer Marketing
Social media strategy
Social Media Advertising
Analytics Tracking
Audience targeting
Community Engagement
Communication
Emotional Intelligence
Leadership
Time management
Critical thinking
Attention to detail
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Social Media Manager in Cleveland, OH, USA is $41,000 - $71,000 per year. This can vary depending on factors such as experience, skills, and industry.
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Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.
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