Social Media Manager

Welcome to the exciting world of social media at Comcast! As a Social Media Manager, you will have the opportunity to shape the online presence of one of the largest telecommunications and media companies in the world. We are looking for a dynamic and creative individual who is passionate about social media and has a keen understanding of the digital landscape. If you are a self-starter, a team player, and have a knack for engaging and connecting with audiences, then we want you on our team. Join us in driving impactful and meaningful conversations on our social platforms.

1. Develop and implement social media strategies and campaigns to promote Comcast’s brand and services.
2. Monitor and analyze social media trends and user engagement, and provide insights and recommendations to improve performance.
3. Create and curate compelling and relevant content for various social media platforms, including but not limited to Facebook, Twitter, Instagram, and LinkedIn.
4. Engage with followers and respond to inquiries, comments, and reviews in a timely and professional manner.
5. Collaborate with cross-functional teams to ensure social media content aligns with overall marketing and brand messaging.
6. Stay up-to-date with industry developments and best practices in social media, and proactively suggest and implement new ideas to enhance Comcast’s social media presence.
7. Develop and maintain relationships with key influencers and brand advocates to amplify reach and engagement.
8. Coordinate with customer service teams to address and resolve customer concerns and complaints on social media.
9. Analyze and report on social media metrics and KPIs to measure the success of campaigns and identify areas for improvement.
10. Manage social media advertising campaigns and budgets to effectively reach target audiences.
11. Stay informed about and comply with all relevant laws, regulations, and guidelines related to social media and digital marketing.
12. Train and support team members on social media best practices and tools.
13. Act as a brand ambassador and represent Comcast in a positive and professional manner on all social media channels.
14. Continuously monitor and manage online reputation by promptly addressing and resolving any negative sentiment or crisis situations.
15. Collaborate with external agencies and partners to execute social media initiatives and campaigns.

According to JobzMall, the average salary range for a Social Media Manager in Oklahoma City, OK, USA is between $40,000 and $60,000 per year. This may vary depending on the size and type of company, experience level, and specific job duties.

Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.