Comcast

Director, Decisioning Performance Analytics and Optimization

Comcast
1701 John F Kennedy Blvd, Philadelphia, PA 19103, USA
Full-TimeDepends on ExperienceSenior LevelBachelors
Job Description

Focus primarily in the areas of Sales, Marketing, Retention, Loyalty, and Engagement for Existing Customers and Prospects. Primary channels include Web, Mobile, Call Center, Retail, Email, LSA, X1, Chatbot, IVR. Demonstrate ‘big picture’ understanding of Comcast’s business drivers, and develop innovative analytical frameworks to address them. Lead, mentor, and delegate to a team of 6+ analysts, on-shore and off-shore. Grow and expand the skillset of the team with an eye towards diverse & forward-pushing skills. Synthesize and simplify the natural complexity recommendations so it drives broader business adoption, buy-in, and action. Proactively look through data and analytics to identify areas of optimization and build, own, and execute on an analytics roadmap. Identify and set up multiple experiments and A|B Tests to validate hypotheses.

Where is this job?
This job is located at 1701 John F Kennedy Blvd, Philadelphia, PA 19103, USA
Job Qualifications

  • Ability to delegate work effectively to team members while giving them a chance to shine.

  • 9+ years of relevant work experience in an analytic role, including time spent pursuing an advanced degree.

  • Experience with decisioning technologies (Pega CDH, IBM/HCL Interact, SAS RTDM, etc.) and telcos (Verizon, AT&T, Cox, etc.) is preferred

  • Deep understanding of the purpose and challenges of hold out and control groups

  • Ability to investigate data (vetting, anomaly detection and resolution, etc.).

Required Skills

  • Sql

  • Python

  • Tableau

  • Presentation skills

  • R

  • PowerBI

  • Looker

  • Time management competent

  • Datorama

  • Strong Excel skills

  • Statistics and data analysis

Soft Skills

  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Attention to detail

  • Flexibility/Adaptability

  • Process Oriented

  • Multi tasker

  • problem-solving abilities

Compensation

According to JobzMall, the average salary range for a Director, Decisioning Performance Analytics and Optimization in 1701 John F Kennedy Blvd, Philadelphia, PA 19103, USA is between $119,537 and $145,643.

Additional Information
Comcast is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2022
Apply BeforeMay 22nd, 2025
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About Comcast

Comcast NBCUniversal brings together engineers, designers, creators, storytellers, and entrepreneurs who are shaping the future of media and technology. We reimagine industries, reinvent technologies, and build the networks that bring people closer to the moments that matter most.

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