Comcast

Inbound Sales Call Center Representative

Comcast
Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Comcast! We are a leading telecommunications company looking for enthusiastic and driven individuals to join our team as an Inbound Sales Call Center Representative. As a representative, you will be responsible for handling incoming calls from potential customers, understanding their needs, and offering them the best solutions to meet their specific requirements. We are seeking individuals who are passionate about sales, have excellent communication skills, and are comfortable working in a fast-paced and dynamic environment. If you are confident, customer-focused, and ready to take on the challenge of driving sales, we want you on our team!

  1. Handle incoming calls from potential customers with professionalism and enthusiasm.
  2. Listen actively and understand the needs and requirements of potential customers.
  3. Offer appropriate and tailored solutions to potential customers based on their specific needs.
  4. Demonstrate excellent sales skills and techniques to effectively persuade and close deals.
  5. Build and maintain strong relationships with potential customers through effective communication.
  6. Meet and exceed sales targets set by the company.
  7. Keep up-to-date with product knowledge and promotions to effectively sell Comcast services.
  8. Provide customers with accurate and detailed information on Comcast products and services.
  9. Utilize various sales tools and techniques to maximize sales opportunities.
  10. Maintain a positive and customer-focused attitude at all times.
  11. Collaborate with team members and other departments to ensure a seamless customer experience.
  12. Handle customer objections and complaints in a professional and timely manner.
  13. Document and update customer information accurately and efficiently in the company's systems.
  14. Adhere to company policies and procedures at all times.
  15. Continuously strive to improve and enhance sales skills through training and coaching.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications

  • Excellent Communication Skills: A Successful Inbound Sales Call Center Representative At Comcast Must Possess Exceptional Verbal And Written Communication Skills To Effectively Engage With Customers And Promote Comcast's Products And Services.

  • Sales Experience: Candidates Should Have Prior Experience In Sales, Preferably In A Call Center Environment. This Will Help Them Understand The Sales Process And Techniques Needed To Close Deals Over The Phone.

  • Customer Service Skills: Inbound Sales Call Center Representatives Are The First Point Of Contact For Customers, So They Must Have Strong Customer Service Skills To Handle Inquiries, Complaints, And Resolve Issues In A Professional And Timely Manner.

  • Technical Knowledge: As A Representative For A Telecommunication Company, It Is Essential To Have A Basic Understanding Of Internet, Cable, And Phone Services To Effectively Assist Customers With Their Inquiries And Provide Appropriate Solutions.

  • Ability To Work In A Fast-Paced Environment: Call Centers Can Be High-Stress Environments With A Fast-Paced Work Environment. Candidates Must Be Able To Handle High Call Volumes While Maintaining A Positive Attitude And Meeting Performance Targets Set By The Company.

Required Skills

  • Communication Skills

  • Time Management

  • Product knowledge

  • customer service

  • Relationship Building

  • Active listening

  • Problem-Solving

  • Multi-tasking

  • Upselling

  • Cross-Selling

  • Sales Techniques

  • Negot

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Inbound Sales Call Center Representative is $30,000-$35,000 per year. However, this can vary depending on factors such as location, experience, and the specific company. Some companies may also offer commission or bonus incentives.

Additional Information
Comcast is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 3rd, 2024
Apply BeforeMay 22nd, 2025
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About Comcast

Comcast NBCUniversal brings together engineers, designers, creators, storytellers, and entrepreneurs who are shaping the future of media and technology. We reimagine industries, reinvent technologies, and build the networks that bring people closer to the moments that matter most.

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