Manager, User Experience

Are you passionate about creating exceptional user experiences? Do you thrive in a fast-paced, dynamic environment? We are seeking a talented and driven individual to join our team as the Manager of User Experience at Comcast. In this role, you will be responsible for leading a team to design and deliver best-in-class experiences for our customers. The ideal candidate will have a strong background in user-centered design, as well as excellent leadership and communication skills. If you are ready to make an impact and drive innovation in the world of user experience, we want to hear from you! To be successful in this role, you must have a minimum of 5 years of experience in user experience design, with at least 2 years in a leadership or management position. A Bachelor's or Master's degree in Human-Computer Interaction, Design, Psychology, or a related field is required. Strong understanding of user research methodologies and UX best practices is a must. The ability to collaborate with cross-functional teams and manage multiple projects simultaneously is crucial. If you are a creative problem-solver with a customer-centric mindset, we encourage you to apply for this exciting opportunity. Join us and be a part of shaping the future of user experience at Comcast.

1. Lead and manage a team of user experience designers to create exceptional experiences for customers.
2. Develop and implement user-centered design strategies and processes.
3. Oversee the creation and maintenance of user personas, journey maps, and other user experience documentation.
4. Conduct user research to gather insights and inform design decisions.
5. Collaborate with cross-functional teams, including product managers, engineers, and marketing, to ensure a cohesive and consistent user experience.
6. Stay up-to-date on industry trends and best practices in user experience design.
7. Develop and maintain relationships with stakeholders and advocate for user-centric design solutions.
8. Mentor and develop team members to enhance their skills and grow their careers.
9. Manage multiple projects simultaneously and ensure they are delivered on time and within budget.
10. Work closely with leadership to define and achieve user experience goals and objectives.
11. Communicate effectively with team members, stakeholders, and leadership to provide updates, present ideas, and address any issues.
12. Continuously seek opportunities to improve and innovate the user experience for our customers.
13. Use data and analytics to measure the effectiveness of user experience initiatives and make data-driven decisions.
14. Ensure compliance with company and industry standards for user experience design.
15. Keep up-to-date with emerging technologies and incorporate them into user experience design when applicable.

According to JobzMall, the average salary range for a Manager, User Experience in Philadelphia, PA, USA is $100,000 - $130,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries for more experienced and skilled individuals, while others may offer lower salaries for entry-level positions. It is important to research the specific company and industry to get a better understanding of the salary range for a Manager, User Experience in Philadelphia.

Comcast NBCUniversal brings together engineers, designers, creators, storytellers, and entrepreneurs who are shaping the future of media and technology. We reimagine industries, reinvent technologies, and build the networks that bring people closer to the moments that matter most.