Department Manager, Customer Ops

Develop and implement department goals and objectives. Prepare and monitor department budget and recommend rate case initiatives to support Outreach mission, goals and objectives. Design, develop and implement uniform, consistent and media-varied message campaigns that inform and educate customers about Customer Operations programs of broad customer impact. Design, develop and implement uniform, consistent and media-varied message campaigns that inform and educate Customer Operations and/ or all Company employees about special programs related to customers and Customer Operations. Prepare required regulatory filings. Lead cross functional efforts to enhance the customer experience.

According to JobzMall, the average salary range for a Department Manager, Customer Ops in 4 Irving Pl, New York, NY 10003, USA is between $50,000 and $75,000 per year. This salary range can vary depending on experience, education, qualifications, and other factors.

Consolidated Edison, Inc., commonly known as Con Edison or ConEd, is one of the largest investor-owned energy companies in the United States. Consolidated Edison, Inc. is a holding company, which through its subsidiaries engages in the business of regulated electric, gas, and steam delivery. It operates through the following segments: Consolidated Edison Co. of New York, Inc.; Orange & Rockland Utilities, Inc; and Competitive Energy Businesses.