Order Management Representative

At Corning, we are looking for an Order Management Representative to join our team and help us meet the demands of our customers. The successful candidate must possess excellent organizational and communication skills, and be comfortable working in a team environment. This role requires a high degree of accuracy and attention to detail, as well as a passion for providing excellent customer service. We are looking for an individual who is self-motivated, driven by results and has a positive attitude. If you think you’re the right fit, we would love to hear from you.

Responsibilities:

1. Process customer orders with accuracy and attention to detail.
2. Act as the primary point of contact for customer inquiries and complaints.
3. Develop and maintain strong relationships with customers.
4. Monitor order status and ensure orders are shipped in a timely manner.
5. Monitor inventory levels and adjust as necessary to meet customer demands.
6. Coordinate with other departments to ensure customer orders are fulfilled as quickly and efficiently as possible.
7. Provide exceptional customer service and problem resolution.
8. Maintain accurate records of customer orders and transactions.
9. Work collaboratively with other departments to ensure customer satisfaction.
10. Keep up-to-date with industry trends and best practices.

According to JobzMall, the average salary range for a Order Management Representative in Charlotte, NC, USA is between $41,000 and $58,000 per year. This range may vary depending on experience, skills, and other factors.

Corning, Inc. develops and manufactures specialty glass and ceramics. The company provides glass for notebook computers, flat panel desktop monitors, LCD televisions, and other information display applications; optical fiber and cable and hardware and equipment products for the telecommunications industry; ceramic substrates for gasoline and diesel engines in automotive and heavy duty vehicle markets; laboratory products for the scientific community and specialized polymer products for biotechnology applications; advanced optical materials for the semiconductor industry and the scientific community; and other technologies.