Cash Office Manager

We are seeking an experienced and passionate Cash Office Manager to join the COS team. Reporting to the Store Manager, the Cash Office Manager will be responsible for the efficient running of the Cash Office, handling secure transactions, managing stock and cash levels, and providing excellent customer service.The ideal candidate will possess excellent organisational and customer service skills, strong numerical and analytical abilities, and the ability to work effectively with minimal supervision. They will have experience in a cash handling and customer service role, as well as a passion for delivering an exceptional customer experience.If you’re looking to join a fast-paced, dynamic environment and make a real difference, this is the perfect role for you.

Responsibilities:

1. Oversee all cash handling operations in the store, ensuring that all transactions are secure and accurate.
2. Manage cash and stock levels to ensure sufficient funds and merchandise are available.
3. Ensure efficient running of the cash office, including regular training and supervision of staff.
4. Monitor customer service levels and offer solutions to any issues.
5. Maintain accurate records of all transactions.
6. Monitor and review cash office procedures to ensure compliance with company policy.
7. Liaise with other departments to ensure cash office operations run smoothly.
8. Ensure customer queries and complaints are addressed in a timely and professional manner.
9. Develop and implement strategies to improve customer service and increase sales.
10. Prepare daily, weekly and monthly reports on cash office operations and customer feedback.

According to JobzMall, the average salary range for a Cash Office Manager in London, UK is between £26,000 and £30,000. This range is based on the salaries of those with experience and qualifications in the role.

COS is a fashion brand that offers modern, functional, and considered design for both women and men. The brand was launched in 2007 and has since opened stores worldwide. Each store is placed in a carefully considered location with a design concept that preserves the building's original features while creating a modern gallery space for their collections. COS is known for favoring style over fashion and creating timeless designs that live beyond the season. They merge traditional methods with new techniques and innovative fabrics to create fashion pieces that look and feel both classic and modern. Attention to detail is shown in every garment, and the collections are inspired by a wide breadth of influences. COS places a high value on its employees and aims to provide an environment where everyone feels appreciated and valued. The company celebrates individual differences and recognizes the contribution that all colleagues make, regardless of their background. A career at COS is fast-paced, but the company encourages initiative and ambition and provides opportunities for growth and development.