Ecommerce Order Processing Support Clerk
Are you looking for a fulfilling career in the world of ecommerce? Costco Wholesale is seeking a highly organized and detail-oriented individual to join our team as an Ecommerce Order Processing Support Clerk. In this role, you will play a crucial role in ensuring the timely and accurate processing of online orders for our valued customers. If you have a passion for customer service and a strong attention to detail, we want to hear from you! Join our dynamic team and help us deliver exceptional service to our growing online customer base.
- Process and fulfill online orders in a timely and accurate manner.
- Ensure all orders are processed according to company policies and procedures.
- Maintain a high level of accuracy and attention to detail while processing orders.
- Communicate with customers to resolve any order-related issues or concerns.
- Collaborate with various departments to ensure efficient and effective order processing.
- Monitor and track order status to ensure on-time delivery to customers.
- Maintain and update customer information and order records in the company's system.
- Continuously strive to improve order processing procedures to increase efficiency and customer satisfaction.
- Provide excellent customer service to online customers via email or phone.
- Assist with inventory management and order fulfillment as needed.
- Keep up-to-date with product knowledge and promotions to provide accurate information to customers.
- Adhere to all company policies and procedures regarding order processing and customer service.
- Identify and report any issues or discrepancies with orders to management.
- Maintain a clean and organized work area to ensure a safe and efficient work environment.
- Act as a brand ambassador for Costco Wholesale by providing exceptional service and representing the company's values.
Experience With Ecommerce Order Processing Systems: Candidates For The Ecommerce Order Processing Support Clerk Position At Costco Wholesale Should Have Prior Experience Using Ecommerce Order Processing Systems. This Includes Knowledge Of How To Process Orders, Fulfill Customer Requests, And Troubleshoot Any Technical Issues That May Arise.
Strong Attention To Detail: In Order To Ensure Accuracy And Efficiency, The Ecommerce Order Processing Support Clerk Must Have A Strong Attention To Detail. This Includes Carefully Reviewing Orders For Accuracy, Maintaining Organized Records, And Communicating Any Discrepancies To The Appropriate Team Members.
Customer Service Skills: As The Main Point Of Contact For Online Customers, The Ecommerce Order Processing Support Clerk Must Possess Excellent Customer Service Skills. This Includes Being Able To Handle Customer Inquiries And Complaints In A Professional And Timely Manner.
Ability To Work In A Fast-Paced Environment: Costco Wholesale's Ecommerce Business Is Constantly Growing, Which Means The Ecommerce Order Processing Support Clerk Must Be Able To Thrive In A Fast-Paced Environment. This Includes Being Able To Multitask, Prioritize Tasks, And Meet Tight Deadlines.
Knowledge Of Inventory Management: A Fundamental Aspect Of Ecommerce Order Processing Is Inventory Management. The Ecommerce Order Processing Support Clerk Should Have Knowledge Of Inventory Management Procedures And Be Able To Assist With Maintaining Accurate Inventory Levels For Online Orders.
Communication Skills
Data Entry
Inventory Management
Time Management
Microsoft Office
Multitasking
Attention to detail
Problem Solving
Organizational Skills
customer service
Order Processing
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Denver, CO, USA is $15 - $18 per hour. However, this can vary depending on factors such as experience, qualifications, and the specific company hiring. Some companies may offer additional benefits such as bonuses or commissions. It is recommended to research the specific company and their salary ranges for this position to get a more accurate understanding.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started