Ecommerce Order Processing Support Clerk

Are you a detail-oriented and customer service-driven individual looking for a new opportunity? Look no further! We are currently seeking an Ecommerce Order Processing Support Clerk to join our dynamic team at Costco Wholesale. In this role, you will play a vital part in ensuring the timely and accurate processing of online orders, making sure that our customers receive the best shopping experience possible. If you have a passion for providing exceptional service and possess strong organizational skills, we want you to apply!

1. Process Online Orders: Responsible for accurately and efficiently processing online orders received from customers.
2. Ensure Timely Delivery: Ensure that online orders are processed and shipped in a timely manner to meet customer expectations and deadlines.
3. Maintain Order Accuracy: Verify the accuracy and completeness of orders before processing them to avoid any errors or delays.
4. Provide Exceptional Customer Service: Serve as the primary point of contact for customers with inquiries or concerns regarding their online orders, providing prompt and helpful assistance.
5. Monitor Order Fulfillment: Keep track of order status and resolve any issues or delays that may arise during the fulfillment process.
6. Collaborate with Team: Work closely with other team members to coordinate and streamline the order processing and fulfillment process.
7. Maintain Inventory Control: Ensure the accuracy of inventory levels and communicate any discrepancies to the appropriate team members.
8. Uphold Company Standards: Adhere to company policies and procedures to maintain a high level of customer service and efficiency in order processing.
9. Document and Report: Keep detailed records of order processing activities and report any issues or concerns to the appropriate department.
10. Continuously Improve Processes: Identify areas for improvement in the order processing and fulfillment process and suggest solutions to enhance efficiency.
11. Maintain Confidentiality: Handle sensitive customer information with utmost confidentiality and follow data privacy regulations.
12. Stay Up to Date: Keep up to date with industry trends and advancements in ecommerce order processing to ensure the best possible customer experience.
13. Attend Training: Attend training sessions and workshops to enhance skills and knowledge related to order processing and customer service.
14. Contribute to Team Goals: Work collaboratively with the team to achieve departmental and company goals related to order processing and customer service.
15. Adhere to Safety Protocols: Follow all safety protocols and guidelines to maintain a safe and healthy work environment.

According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Los Angeles, CA, USA is $40,000 - $50,000 per year. However, this can vary depending on the specific company, experience level, and job responsibilities.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.