Ecommerce Order Processing Support Clerk
Welcome to Costco Wholesale, where we are dedicated to providing our members with the best shopping experience possible. We are currently seeking a highly organized and detail-oriented Ecommerce Order Processing Support Clerk to join our team. As an Ecommerce Order Processing Support Clerk, you will play a crucial role in ensuring that our members receive their online orders accurately and in a timely manner. The ideal candidate for this position is someone who is customer-focused, able to work efficiently in a fast-paced environment, and has excellent communication and problem-solving skills. If you are passionate about providing top-notch service and have a strong attention to detail, we encourage you to apply for this exciting opportunity.
- Process Online Orders: The Ecommerce Order Processing Support Clerk will be responsible for accurately and efficiently processing online orders for our members.
- Ensure Timely Delivery: It will be the responsibility of the Ecommerce Order Processing Support Clerk to ensure that all online orders are delivered to our members in a timely manner.
- Maintain Order Accuracy: The Ecommerce Order Processing Support Clerk will be responsible for checking the accuracy of orders before they are shipped out to our members.
- Customer Service: The Ecommerce Order Processing Support Clerk will be the main point of contact for any customer inquiries related to online orders, and will be responsible for providing prompt and helpful responses.
- Monitor Inventory: The Ecommerce Order Processing Support Clerk will work closely with the inventory team to monitor stock levels and ensure that all online orders can be fulfilled.
- Troubleshoot Issues: In the event of any issues or delays with online orders, the Ecommerce Order Processing Support Clerk will be responsible for troubleshooting and finding solutions to ensure that our members receive their orders as soon as possible.
- Communicate with Team: The Ecommerce Order Processing Support Clerk will need to effectively communicate with other team members, including the shipping and inventory teams, to ensure a smooth and efficient process.
- Maintain Records: The Ecommerce Order Processing Support Clerk will be responsible for maintaining accurate records of all online orders and communicating any discrepancies or issues to the appropriate teams.
- Uphold Company Values: The Ecommerce Order Processing Support Clerk will be expected to uphold the company's values of providing top-notch service and a positive shopping experience for our members.
- Continuously Improve Processes: As the Ecommerce Order Processing Support Clerk gains experience, they will be responsible for identifying areas for improvement in the order processing system and making suggestions to enhance efficiency and accuracy.
Excellent Communication Skills: As An Ecommerce Order Processing Support Clerk, Strong Written And Verbal Communication Skills Are Essential For Interacting With Customers, Colleagues, And Vendors.
Attention To Detail: This Role Requires A High Level Of Accuracy And Precision In Order Processing, Inventory Management, And Data Entry. Candidates Should Have Strong Attention To Detail To Ensure Orders Are Fulfilled Correctly And Efficiently.
Proficient In Technology: The Ecommerce Order Processing Support Clerk Must Have A Strong Understanding Of Computer Systems, Including Knowledge Of Order Processing Software, Spreadsheet Programs, And Inventory Management Systems.
Organizational Skills: With A High Volume Of Orders To Process And Manage, The Ecommerce Order Processing Support Clerk Must Be Highly Organized And Able To Prioritize Tasks Effectively. This Includes Managing Inventory Levels, Tracking Orders, And Ensuring Timely Delivery To Customers.
Customer Service Oriented: Costco Wholesale Puts A Strong Emphasis On Providing Excellent Customer Service. The Ecommerce Order Processing Support Clerk Must Possess A Customer-Centric Mindset And Be Able To Handle Customer Inquiries And Issues In A Professional And Timely Manner.
Data Entry
Inventory Management
Communication
Time Management
Multitasking
Attention to detail
Problem Solving
Organizational Skills
customer service
Order Processing
Order Fulfillment
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Alpharetta, GA, USA is $28,000 - $40,000 per year. However, this may vary depending on the specific company, experience level, and job responsibilities. Some companies may also offer additional benefits such as bonuses, commissions, and paid time off. It is best to research specific job listings to get a better understanding of the salary range for this position in Alpharetta.
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Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.
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