Ecommerce Order Processing Support Clerk
Are you looking for a role that offers a fast-paced work environment with opportunities for growth and development? Look no further than Costco Wholesale! We are currently seeking an Ecommerce Order Processing Support Clerk to join our dynamic team. In this role, you will be responsible for ensuring the accurate and timely processing of online customer orders while providing exceptional customer service. If you have a keen eye for detail and a passion for delivering top-notch customer experiences, we want to hear from you!
- Accurately and efficiently process online customer orders in a timely manner.
- Provide exceptional customer service to online customers, addressing any inquiries or concerns promptly and professionally.
- Maintain a high level of attention to detail to ensure order accuracy and customer satisfaction.
- Collaborate with other team members to ensure smooth and efficient order processing.
- Adhere to company policies and procedures regarding order processing and customer service.
- Maintain a thorough understanding of Costco's products, services, and policies to accurately assist customers.
- Continuously monitor and update order status to keep customers informed.
- Resolve any order issues or discrepancies in a timely and effective manner.
- Contribute to a positive and productive work environment by actively participating in team meetings and training sessions.
- Identify and recommend process improvements to increase efficiency and customer satisfaction.
- Meet or exceed individual and team performance targets.
- Maintain confidentiality and adhere to data protection policies.
- Stay updated on industry and product knowledge to provide the best possible service to customers.
- Perform other related duties as assigned by management.
Strong Attention To Detail And Accuracy: As An Ecommerce Order Processing Support Clerk, It Is Crucial To Have A Keen Eye For Detail And Ensure That All Orders Are Accurately Processed And Fulfilled.
Experience With Order Processing Systems: Candidates For This Role Should Have Experience Working With Ecommerce Order Processing Systems, Such As Shopify, Magento, Or Woocommerce.
Customer Service Skills: Ecommerce Order Processing Support Clerks May Need To Communicate With Customers Regarding Order Inquiries Or Issues, So Strong Customer Service Skills Are Essential.
Ability To Work In A Fast-Paced Environment: Costco Wholesale Is A Busy And Rapidly Growing Company, So The Ideal Candidate Should Be Able To Thrive In A Fast-Paced Environment And Meet Strict Deadlines.
Team Player Mentality: The Ecommerce Order Processing Support Clerk Will Work Closely With Other Team Members, Such As Warehouse Staff And Customer Service Representatives, So The Ability To Collaborate And Work Well In A Team Is Crucial For Success In This Role.
Communication Skills
Data Entry
Inventory Management
Time Management
Multitasking
Attention to detail
customer service
Order Tracking
Problem-Solving
Order Fulfillment
Shipping Logistics
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Riverside, CA, USA is $34,000-$40,000 per year. This can vary depending on factors such as the specific company, the candidate's experience and qualifications, and the job responsibilities.
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Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.
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