Costco Wholesale

Ecommerce Order Processing Support Clerk

Costco Wholesale

Santa Monica, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented and customer-focused individual looking to join a dynamic team in the retail industry? Costco Wholesale is seeking an Ecommerce Order Processing Support Clerk to join our team and help us provide exceptional service to our online customers. In this role, you will be responsible for processing and fulfilling online orders, resolving customer inquiries, and maintaining accurate inventory levels. We are looking for someone who is organized, adaptable, and has a passion for delivering top-notch customer service. If you thrive in a fast-paced environment and have the qualifications we're looking for, we encourage you to apply for this exciting opportunity at Costco Wholesale.

  1. Process and fulfill online orders in a timely and accurate manner.
  2. Monitor and maintain accurate inventory levels to ensure product availability for online customers.
  3. Resolve customer inquiries and concerns related to online orders in a professional and timely manner.
  4. Provide exceptional customer service by addressing customer needs and concerns with a positive and helpful attitude.
  5. Follow company policies and procedures to ensure all online orders are processed accurately and efficiently.
  6. Keep track of incoming and outgoing shipments to ensure timely delivery and minimize errors.
  7. Assist in creating and maintaining a positive and efficient work environment.
  8. Collaborate with other team members to improve processes and procedures for online order processing.
  9. Complete administrative tasks such as data entry and record keeping.
  10. Stay up-to-date with product knowledge and changes in company policies and procedures.
  11. Adhere to safety and security protocols to maintain a safe working environment.
  12. Maintain a clean and organized work area to ensure a smooth workflow.
  13. Attend training sessions and meetings to stay informed about new products and company updates.
  14. Adapt quickly to changes in processes and procedures.
  15. Perform other duties as assigned by the supervisor.
Where is this job?
This job is located at Santa Monica, CA, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills

  • Proficiency In Order Processing Software And Systems

  • Strong Attention To Detail And Accuracy

  • Ability To Prioritize And Manage Multiple Orders And Tasks

  • Knowledge Of Inventory Management And Basic Math Skills

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Order Processing

  • Problem-Solving

  • Shipping And Handling

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Santa Monica, CA, USA is $42,000 - $55,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 17th, 2024
Apply BeforeMay 22nd, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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