Ecommerce Order Processing Support Clerk

Welcome to Costco Wholesale, where we strive to provide our customers with exceptional service and quality products. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Ecommerce Order Processing Support Clerk. In this role, you will play a critical part in ensuring our customers' online orders are accurately processed and delivered in a timely manner. We are looking for someone with excellent organizational skills and a strong customer service mindset to help us maintain our high standards of excellence. If you are passionate about providing outstanding support to our customers and have a knack for problem-solving, we encourage you to apply.

1. Accurately process online orders and ensure timely delivery to customers.
2. Maintain a high level of attention to detail to ensure accuracy in order processing.
3. Provide exceptional customer service to online customers, addressing any concerns or issues promptly and effectively.
4. Utilize problem-solving skills to resolve any order discrepancies or issues that may arise.
5. Communicate with other team members and departments to ensure efficient and seamless order processing.
6. Collaborate with the ecommerce team to optimize processes and improve customer experience.
7. Maintain a thorough understanding of all products and services offered by Costco Wholesale.
8. Adhere to all company policies, procedures, and safety standards.
9. Keep accurate records of all orders processed and communicate any updates or changes to relevant parties.
10. Continuously strive to meet and exceed customer expectations and maintain the high standards of excellence set by Costco Wholesale.
11. Assist with inventory management and fulfillment processes as needed.
12. Proactively identify and report any issues or improvement opportunities in the order processing system.
13. Attend training sessions and meetings to stay updated on new processes, products, or services.
14. Maintain a positive and professional attitude when interacting with customers and team members.
15. Uphold the company's values of integrity, respect, and teamwork in all job duties.

According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Kalamazoo, MI, USA is $31,000 to $45,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization hiring for the position.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.