Costco Wholesale

Membership Clerk

Costco Wholesale

Vancouver, WA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly organized and detail-oriented individual with a passion for customer service? Look no further, because Costco Wholesale is seeking a Membership Clerk to join our team! As a leading wholesale retailer, we value our members and strive to provide exceptional service and benefits to each and every one. In this role, you will play a crucial part in maintaining and growing our membership base, ensuring that our members have the best experience possible. If you have a strong work ethic, excellent communication skills, and a positive attitude, we want to hear from you!

  1. Maintain and update membership records: The Membership Clerk will be responsible for accurately recording and updating membership information in our database.
  2. Provide exceptional customer service: The primary responsibility of the Membership Clerk will be to provide exceptional customer service to all members, including assisting with membership inquiries, resolving any issues, and ensuring a positive experience for each member.
  3. Process new memberships and renewals: The Membership Clerk will be responsible for processing new membership applications and renewals, ensuring all necessary documentation is completed and accurate.
  4. Maintain a clean and organized workspace: The Membership Clerk will be responsible for maintaining a clean and organized workspace, including the membership desk and surrounding areas.
  5. Promote membership benefits: The Membership Clerk will play a crucial role in promoting the benefits of membership to potential members, educating them on the various perks and discounts available.
  6. Assist with membership events and promotions: The Membership Clerk may be involved in planning and executing membership events and promotions, including setting up displays and providing information to members.
  7. Collaborate with other departments: The Membership Clerk will work closely with other departments, such as marketing and sales, to ensure a cohesive approach to membership retention and growth.
  8. Maintain confidentiality: The Membership Clerk must maintain strict confidentiality when handling sensitive membership information.
  9. Monitor and report on membership trends: The Membership Clerk may be responsible for monitoring and reporting on membership trends, such as new member sign-ups and renewals, to inform future strategies.
  10. Adhere to company policies and procedures: The Membership Clerk must adhere to all company policies and procedures, including those related to membership, customer service, and data privacy.
Where is this job?
This job is located at Vancouver, WA, USA
Job Qualifications
  • Strong Customer Service Skills: As A Membership Clerk At Costco Wholesale, It Is Important To Have Excellent Communication And Interpersonal Skills In Order To Provide Exceptional Customer Service To Members.

  • Attention To Detail: Membership Clerks Are Responsible For Processing Membership Applications, Renewals, And Upgrades Accurately And Efficiently. Having A Keen Eye For Detail Is Essential To Ensure All Information Is Entered Correctly.

  • Organizational Skills: The Ability To Multitask And Prioritize Tasks Is Crucial For A Membership Clerk At Costco Wholesale. They Must Be Able To Handle A High Volume Of Membership Transactions While Maintaining Organization And Efficiency.

  • Knowledge Of Costco Policies And Procedures: Familiarity With Costco's Policies And Procedures Is Important For A Membership Clerk. This Includes Understanding Membership Benefits, Refund Policies, And Membership Fee Structure.

  • Computer Literacy: Membership Clerks At Costco Wholesale Use Various Computer Programs And Systems To Process Membership Transactions And Maintain Records. Proficiency In Microsoft Office And Data Entry Skills Are Essential For This Role.

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Attention to detail

  • Organizational Skills

  • customer service

  • Cash Handling

  • Problem-Solving

  • Membership Processing

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Membership Clerk in Vancouver, WA, USA is $35,000 to $50,000 per year. This range may vary depending on the specific duties, experience level, and industry of the job. Additional factors such as benefits and bonuses may also impact the overall salary range.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 12th, 2023
Apply BeforeMay 22nd, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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