Membership Clerk
We are seeking a detail-oriented and customer-focused individual to join our team as a Membership Clerk at Costco Wholesale. As a Membership Clerk, you will play a crucial role in ensuring that our members receive the best service possible by assisting with membership sign-ups, renewals, and inquiries. The ideal candidate will have strong communication skills, excellent organizational abilities, and a passion for providing exceptional customer service. If you are looking for a dynamic and fast-paced work environment, we encourage you to apply for this exciting opportunity!
- Greet and welcome members in a friendly and professional manner.
- Assist members with membership sign-ups, renewals, and inquiries.
- Maintain accurate and up-to-date membership records.
- Process new membership applications and ensure all necessary information is collected.
- Respond promptly and effectively to member inquiries and concerns.
- Communicate membership benefits and promotions to potential and existing members.
- Handle cash and credit transactions accurately and efficiently.
- Collaborate with other team members to ensure a seamless and positive member experience.
- Monitor and maintain the cleanliness and organization of the membership area.
- Follow company policies and procedures regarding membership processes and guidelines.
- Attend training sessions to stay updated on membership policies and procedures.
- Proactively identify and resolve any issues or discrepancies related to membership.
- Maintain confidentiality of member information.
- Provide excellent customer service and ensure member satisfaction at all times.
- Contribute to a positive and productive work environment.
Strong Customer Service Skills: As A Membership Clerk At Costco Wholesale, You Will Be Responsible For Assisting And Interacting With Customers On A Daily Basis. Therefore, Strong Customer Service Skills Are Essential For This Role.
Organizational Skills: A Membership Clerk At Costco Wholesale Must Be Highly Organized And Able To Manage Multiple Tasks Efficiently. This Includes Maintaining Accurate Membership Records And Processing A High Volume Of Membership Applications.
Attention To Detail: The Role Of A Membership Clerk Requires A High Level Of Attention To Detail. You Will Be Responsible For Handling Sensitive Customer Information And Processing Membership Payments, So Accuracy Is Crucial To Ensure Customer Satisfaction.
Communication Skills: Clear And Effective Communication Is Key In This Role. As A Membership Clerk, You Will Need To Communicate With Customers, Fellow Employees, And Management, Both Verbally And In Writing.
Computer Literacy: Proficiency In Computer Skills Is Important For A Membership Clerk At Costco Wholesale. You Will Be Required To Use Various Software Programs To Process Membership Applications, Update Membership Records, And Communicate With Customers Via Email.
Data Entry
Inventory Management
Communication
Sales
Time Management
Multitasking
Attention to detail
customer service
Cash Handling
Computer proficiency
Teamwork
Organization
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Membership Clerk in Bellevue, WA, USA is $33,000 to $45,000 per year. This may vary depending on the specific job duties, experience level, and the company's location and size.
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Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.
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