Costco Wholesale

Returns Clerk

Costco Wholesale

San Francisco, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Costco Wholesale, where teamwork, dedication, and customer service are at the forefront of everything we do. We are currently seeking a Returns Clerk to join our team and help us maintain our high standards of excellence. As a Returns Clerk, you will play a crucial role in ensuring that our customers are satisfied with their purchases and their returns are handled efficiently and accurately. We are looking for individuals who are detail-oriented, organized, and have a passion for providing exceptional customer service. If you thrive in a fast-paced environment and are committed to delivering the best experience for our customers, then we want you on our team!

  • Process customer returns and exchanges in a timely and accurate manner
  • Ensure all returned merchandise is properly recorded, labeled, and restocked
  • Assist customers with locating products and processing returns at the customer service desk
  • Handle customer inquiries and complaints regarding returns and exchanges with professionalism and empathy
  • Collaborate with other team members to maintain a clean and organized returns area
  • Communicate effectively with other departments to resolve any issues related to returns
  • Maintain knowledge of store policies and procedures to accurately process returns and exchanges
  • Keep track of return trends and report any issues or patterns to management
  • Continuously strive to provide exceptional customer service and exceed customer expectations
  • Uphold company values and standards of excellence in all interactions with customers and fellow team members.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Prior Experience In Retail Or Customer Service, With A Strong Understanding Of Return Policies And Procedures.

  • Excellent Communication Skills, Both Written And Verbal, To Effectively Interact With Customers And Resolve Any Issues.

  • Detail-Oriented And Organized, Able To Accurately Process And Track Returned Merchandise.

  • Familiarity With Inventory Management Systems And Basic Computer Skills For Data Entry And Record Keeping.

  • Ability To Work In A Fast-Paced Environment And Handle Multiple Tasks Simultaneously, While Maintaining A Positive And Professional Attitude.

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Quality Control

  • Teamwork

  • Organization

  • Problem-Solving

  • Returns Processing

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Returns Clerk in San Francisco, CA, USA is $35,000 - $45,000 per year. This can vary depending on the specific company, experience level, and other factors.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 25th, 2024
Apply BeforeMay 22nd, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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