
Installation Technician
Cox Business is looking for an experienced Installation Technician to join our team. Our ideal candidate is a detail-oriented, customer-focused professional with a passion for technology and a desire to help our customers get the most out of their services. To be successful in this role, you should have a keen eye for detail, excellent organizational skills, and a knack for problem-solving.The successful candidate will have extensive experience in installation and troubleshooting of telecommunications and internet services. You should also have excellent customer service and communication skills as you will be interacting with customers directly. A valid driver's license is essential as you may be required to travel to customer sites.We are looking for someone who is highly motivated, reliable, and organized with a passion for providing the best customer experience. If you think you have the necessary qualifications and are ready for a challenging and rewarding role, we would love to hear from you.
Responsibilities:
- Install telecommunications and internet services in customer sites.
- Troubleshoot and resolve any installation issues.
- Provide excellent customer service and communicate effectively with customers.
- Maintain accurate records and ensure customer satisfaction.
- Follow safety guidelines and adhere to company policy.
- Maintain a valid driver's license and be willing to travel to customer sites.
- Stay up to date with changes in technology and relevant industry trends.
- Ensure work is completed efficiently and in a timely manner.
- Identify opportunities for process improvement.
- Perform additional tasks as required.
Excellent Customer Service And Communication Skills
Strong Technical Aptitude
Ability To Troubleshoot And Diagnose Complex Hardware And Software Problems
Extensive Knowledge Of Network Protocols
Familiarity With Windows And Linux Operating Systems
Knowledge Of Ip Addressing And Networking Infrastructure
Ability To Install
Maintain
And Troubleshoot Network Equipment And Cabling
Proven Experience In A Similar Role
Documentation
Security
Testing
Networking
Troubleshooting
customer service
Compliance
Cabling
Maintenance
installation
Configuration
Repair
Diagnostics
Upgrading
Connectivity
Communication
Problem Solving
Time management
creativity
Organization
self-motivation
flexibility
Critical thinking
Teamwork
And Leadership
According to JobzMall, the average salary range for a Installation Technician in Phoenix, AZ, USA is between $35,000 and $53,000 per year. This salary range is based on factors such as experience, education, and skills.
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Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.

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