Cox Business

Installation Technician

Cox Business

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Cox Business is looking for an experienced Installation Technician to join our team. Our ideal candidate is a detail-oriented, customer-focused professional with a passion for technology and a desire to help our customers get the most out of their services. To be successful in this role, you should have a keen eye for detail, excellent organizational skills, and a knack for problem-solving.The successful candidate will have extensive experience in installation and troubleshooting of telecommunications and internet services. You should also have excellent customer service and communication skills as you will be interacting with customers directly. A valid driver's license is essential as you may be required to travel to customer sites.We are looking for someone who is highly motivated, reliable, and organized with a passion for providing the best customer experience. If you think you have the necessary qualifications and are ready for a challenging and rewarding role, we would love to hear from you.

Responsibilities:

  1. Install telecommunications and internet services in customer sites.
  2. Troubleshoot and resolve any installation issues.
  3. Provide excellent customer service and communicate effectively with customers.
  4. Maintain accurate records and ensure customer satisfaction.
  5. Follow safety guidelines and adhere to company policy.
  6. Maintain a valid driver's license and be willing to travel to customer sites.
  7. Stay up to date with changes in technology and relevant industry trends.
  8. Ensure work is completed efficiently and in a timely manner.
  9. Identify opportunities for process improvement.
  10. Perform additional tasks as required.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Customer Service And Communication Skills

  • Strong Technical Aptitude

  • Ability To Troubleshoot And Diagnose Complex Hardware And Software Problems

  • Extensive Knowledge Of Network Protocols

  • Familiarity With Windows And Linux Operating Systems

  • Knowledge Of Ip Addressing And Networking Infrastructure

  • Ability To Install

  • Maintain

  • And Troubleshoot Network Equipment And Cabling

  • Proven Experience In A Similar Role

Required Skills
  • Documentation

  • Security

  • Testing

  • Networking

  • Troubleshooting

  • customer service

  • Compliance

  • Cabling

  • Maintenance

  • installation

  • Configuration

  • Repair

  • Diagnostics

  • Upgrading

  • Connectivity

Soft Skills
  • Communication

  • Problem Solving

  • Time management

  • creativity

  • Organization

  • self-motivation

  • flexibility

  • Critical thinking

  • Teamwork

  • And Leadership

Compensation

According to JobzMall, the average salary range for a Installation Technician in Phoenix, AZ, USA is between $35,000 and $53,000 per year. This salary range is based on factors such as experience, education, and skills.

Additional Information
Cox Business is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 13th, 2023
Apply BeforeMay 22nd, 2025
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About Cox Business

Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.

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