CRM Data Quality Assurance Senior Associate

Welcome to Crowe, a leading public accounting, consulting, and technology firm. We are looking for a highly motivated and detail-oriented individual to join our team as a CRM Data Quality Assurance Senior Associate. As our company continues to grow, we understand the importance of maintaining accurate and reliable customer data. This role will play a crucial part in ensuring the quality of our data and ultimately, the success of our business. We are seeking a candidate with a strong background in data management and a passion for ensuring data accuracy. If you are someone who thrives in a fast-paced and dynamic environment, with a keen eye for detail and a dedication to delivering high-quality work, we encourage you to apply for this exciting opportunity.

1. Conduct regular audits of customer data to ensure accuracy and completeness.
2. Develop and implement data quality standards and processes to maintain the integrity of our CRM database.
3. Collaborate with cross-functional teams to identify and resolve data quality issues.
4. Monitor data input processes and provide training and support to team members to ensure data is entered accurately.
5. Stay up-to-date with industry best practices and new technologies related to data quality assurance.
6. Serve as a subject matter expert on data quality issues and provide guidance and support to other team members.
7. Communicate data quality metrics and trends to management and make recommendations for improvement.
8. Conduct data cleansing and data enrichment activities to improve the overall quality of our customer data.
9. Develop and maintain data quality reports and dashboards to track progress and identify areas for improvement.
10. Participate in company-wide initiatives to improve data governance and data quality processes.
11. Work closely with IT teams to troubleshoot and resolve technical issues related to data quality.
12. Train and mentor junior team members on data quality processes and best practices.
13. Collaborate with external vendors and partners to ensure data integrity and accuracy.
14. Proactively identify potential data quality issues and take corrective actions.
15. Maintain a high level of confidentiality and security of sensitive customer data.

According to JobzMall, the average salary range for a CRM Data Quality Assurance Senior Associate in Cleveland, OH, USA is $80,000 - $90,000. This can vary depending on the specific company, experience level, and other factors.

Crowe Global, commonly referred to as Crowe, previously Crowe Horwath International, is a multinational professional services network. It is the 8th largest such global accounting network in the world. The network consists of more than 220 firms offices with over 42,000 employees in 130 countries.