
Edge Data Center Technician
Are you a highly skilled and experienced technician with a passion for cutting-edge technology? Do you have a knack for troubleshooting and a keen eye for detail? If so, Crown Castle International is looking for you to join our team as an Edge Data Center Technician.As a leading provider of wireless infrastructure solutions, Crown Castle International is at the forefront of the rapidly growing edge computing industry. Our Edge Data Center Technicians play a crucial role in ensuring the smooth operations of our data centers, which are critical to supporting the increasing demand for data-intensive applications.We are seeking individuals who possess a strong technical background, excellent communication skills, and a customer-focused mindset. If you thrive in a fast-paced environment and are ready to take on new challenges, we encourage you to apply for this exciting opportunity.
- Conduct routine maintenance and repairs on all equipment and systems within the edge data center to ensure optimal performance and uptime.
- Troubleshoot and resolve any issues or malfunctions that may arise in a timely and efficient manner.
- Monitor and maintain the temperature, humidity, and power levels within the data center to ensure proper functioning of equipment.
- Perform regular inspections and audits of the data center to identify any potential hazards or areas for improvement.
- Work closely with other team members and departments to ensure seamless operations and communication within the data center.
- Collaborate with vendors and service providers to schedule and coordinate maintenance and repairs.
- Keep accurate records of all maintenance activities, equipment inventory, and data center performance metrics.
- Continuously monitor industry trends and advancements in edge computing technology to suggest improvements and updates for the data center.
- Provide excellent customer service and support to internal and external clients, promptly addressing any concerns or issues.
- Adhere to all safety protocols and procedures to maintain a safe working environment for all staff and visitors.
- Train and mentor junior technicians to ensure they are following best practices and procedures within the data center.
- Remain available for on-call duties and respond to emergency situations as needed.
- Collaborate with data center managers and engineers to develop and implement standard operating procedures for the data center.
- Maintain a clean and organized work environment within the data center, adhering to all security protocols and procedures.
- Continuously evaluate and improve processes and procedures to increase efficiency and productivity within the data center.
Knowledge Of Networking And Telecommunications: The Edge Data Center Technician Should Possess Strong Knowledge And Experience With Networking Protocols, Telecommunications Systems, And Data Center Architecture.
Experience With Edge Computing Technologies: The Candidate Should Have A Solid Understanding Of Edge Computing Technologies Such As Content Delivery Networks (Cdns), Virtual Private Networks (Vpns), And Internet Of Things (Iot) Devices.
Proficiency In Server And Storage Management: The Ideal Candidate Should Have Experience With Server And Storage Management, Including Installation, Configuration, And Troubleshooting Of Hardware And Software.
Familiarity With Security And Compliance Standards: The Edge Data Center Technician Must Be Familiar With Security Protocols And Compliance Standards Such As Hipaa, Pci Dss, And Iso 27001 To Ensure Data Protection And Privacy.
Strong Troubleshooting And Problem-Solving Skills: The Candidate Should Have Excellent Analytical And Problem-Solving Skills To Troubleshoot And Resolve Issues With Network Connectivity, Hardware, And Software. They Should Also Be Able To Work Under Pressure And Handle Multiple Tasks Simultaneously.
Security
Troubleshooting
Hardware Management
Disaster recovery
Power management
Network maintenance
Data Backup
Cable Management
Cooling Systems
Software Updates
Server Installation
Rack Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Edge Data Center Technician in Houston, TX, USA is $58,000 to $90,000 per year. This can vary depending on the specific company and their level of experience. Some companies may offer salaries on the higher end of the range, while others may offer salaries on the lower end of the range. Additionally, factors such as education, certifications, and years of experience can also impact salary.
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Crown Castle is a real estate investment trust and the largest provider of shared communications infrastructure in the United States, with more than 40,000 cell towers and approximately 70,000 route miles of fiber supporting small cells and fiber solutions.

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