NOC Technician

At Crown Castle International, we are dedicated to providing reliable and efficient network infrastructure solutions to our clients. As a NOC Technician, you will play a crucial role in ensuring the smooth functioning of our network operations center. We are looking for a highly skilled and motivated individual with a strong technical background and a passion for problem-solving. If you thrive in a fast-paced environment and have a keen eye for detail, we encourage you to apply for this exciting opportunity.

1. Monitor and maintain the network operations center (NOC) to ensure uninterrupted service for clients.
2. Troubleshoot and resolve technical issues that arise within the NOC.
3. Perform regular checks and tests on network equipment and systems to identify and address any potential problems.
4. Collaborate with other teams and departments to resolve complex technical issues and ensure client satisfaction.
5. Develop and maintain standard operating procedures for NOC operations.
6. Implement and maintain network security measures to protect against potential threats.
7. Continuously improve and optimize network performance through proactive monitoring and analysis.
8. Document and report any network incidents and escalate as necessary.
9. Train and mentor junior NOC technicians on technical processes and procedures.
10. Stay updated on industry trends and advancements in network technology to suggest and implement improvements to current processes.
11. Maintain and update network equipment inventory and configuration records.
12. Adhere to all company policies, procedures, and regulatory requirements.
13. Foster a positive and collaborative work environment within the NOC team.
14. Respond to emergency situations and perform on-call duties as needed.
15. Communicate effectively with clients and provide timely updates on network issues.

According to JobzMall, the average salary range for a NOC Technician in Houston, TX, USA is $60,000 - $80,000 per year. However, this can vary depending on the level of experience, education, and specific job responsibilities of the individual. Some NOC Technicians may earn more or less than this range. Additionally, factors such as the company's size and industry can also impact salary.

Crown Castle is a real estate investment trust and the largest provider of shared communications infrastructure in the United States, with more than 40,000 cell towers and approximately 70,000 route miles of fiber supporting small cells and fiber solutions.