Operations Control Center (OCC) Analyst

Are you looking for a challenging and dynamic career in the transportation industry? Look no further than CSX! Our Operations Control Center (OCC) Analyst role is a crucial part of our team, responsible for ensuring the safe and efficient movement of trains across our network. We are seeking a highly motivated individual with a strong analytical mindset and a passion for problem-solving. If you thrive in a fast-paced environment and have a strong attention to detail, we want to hear from you! Join us at CSX and be a part of our mission to deliver world-class transportation services.

1. Monitor and analyze train movements and operations within the CSX network to ensure safety and efficiency.
2. Identify and troubleshoot any issues or delays in train movements, and proactively implement solutions to minimize disruptions.
3. Communicate with train crews, dispatchers, and other team members to coordinate and optimize train movements.
4. Utilize various computer systems and software to track and manage train movements and resources.
5. Monitor and interpret data and metrics to identify trends and areas for improvement.
6. Collaborate with other departments and teams to ensure smooth and timely train operations.
7. Adhere to all safety regulations and protocols to maintain a safe work environment.
8. Continuously evaluate and improve processes and procedures to enhance overall efficiency.
9. Provide timely and accurate reports and updates to management and other stakeholders.
10. Stay updated on industry developments and changes in regulations related to train operations.
11. Maintain accurate records and documentation of train movements and operations.
12. Train and mentor new team members to ensure they are equipped with the necessary skills and knowledge.
13. Participate in emergency response efforts and assist in resolving any operational disruptions.
14. Act as a brand ambassador for CSX, promoting the company's values and mission.
15. Demonstrate a strong commitment to customer service, ensuring timely and effective resolution of any customer inquiries or concerns.

According to JobzMall, the average salary range for a Operations Control Center (OCC) Analyst in Jacksonville, FL, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the analyst is working in.

CSX Transportation is a Class I freight railroad operating in the eastern United States and the Canadian provinces of Ontario and Quebec. The railroad operates approximately 21,000 route miles of track. CSX Corp. engages in the provision of rail, intermodal, and rail-to-truck transload services and solutions to customers, including energy, industrial, construction, agricultural, and consumer products. It includes traditional rail service and transport of intermodal containers and trailers.