Inbound Outbound Queue Associate

As an Inbound Outbound Queue Associate at CVS Health, you will be in charge of managing our inbound and outbound queues to ensure that our customers’ orders are fulfilled in a timely and effective manner. To be successful in this role, you must have excellent organizational skills, a customer-driven attitude, and excellent communication skills. You must also be able to handle multiple tasks while maintaining a professional attitude. If you are someone who is passionate about providing excellent customer service and are ready to take on the challenge of managing inbound and outbound queues, this position is for you!

Responsibilities:

1. Manage inbound and outbound queues to ensure customer orders are fulfilled in a timely and effective manner.
2. Maintain a professional attitude when handling multiple tasks.
3. Provide excellent customer service with a customer-driven attitude.
4. Demonstrate excellent communication skills with customers, colleagues and supervisors.
5. Monitor customer orders and adjust queues accordingly to ensure customer satisfaction.
6. Utilize organizational skills to ensure efficiency and accuracy in the fulfillment process.
7. Handle customer inquiries and complaints in a courteous and professional manner.
8. Ensure accuracy of data entry and order fulfillment.
9. Remain up-to-date with the latest company policies and procedures.

According to JobzMall, the average salary range for a Inbound Outbound Queue Associate is between $13.00 and $20.00 per hour. This range may vary depending on experience, job location, and other factors.

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.