CVS Health

LOA Case Manager

CVS Health

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

CVS Health is in search of an experienced, dedicated LOA Case Manager to join its team. As a key part of the Human Resources team, the successful candidate will be responsible for managing all leaves of absence processes, including FMLA, ADA, and other types of leave. This role requires exceptional organizational and communication skills, in addition to an understanding of employee relations, legal compliance, and related human resource policies. The right candidate will be a motivated self-starter with a passion for helping others and a commitment to providing superior customer service. If you have the necessary qualifications and the drive to make a positive impact, we would love to hear from you.Qualifications:• Bachelor's degree in Human Resources, Business Administration, or a related field• 3+ years of experience in a Human Resources or related role• Knowledge of FMLA, ADA, and other leave of absence regulations• Exceptional organizational and communication skills• Ability to multitask and prioritize tasks• Proficiency with Microsoft Office Suite• Understanding of employee relations and related human resource policies

Responsibilities:

• Manage the entire leave of absence process for CVS Health, including FMLA, ADA, and other types of leave.

• Ensure compliance with all applicable laws and regulations related to employee leaves of absence.

• Provide superior customer service to employees with leave requests.

• Educate and advise employees regarding their rights and responsibilities associated with leaves of absence.

• Maintain accurate records of employee leaves of absence.

• Monitor employee leave of absence status and ensure timely communication.

• Administer leave of absence policies and procedures in accordance with company guidelines.

• Provide guidance to employees regarding their return to work following a leave of absence.

• Respond to employee inquiries regarding leave of absence policies and procedures.

• Collaborate with Human Resources and other departments to ensure compliance with leave of absence regulations.

• Develop and maintain relationships with external partners including legal counsel and vendors.

• Utilize Microsoft Office Suite to create and maintain records.

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Knowledge Of Medical Terminology

  • Ability To Multitask And Prioritize Tasks

  • Strong Customer Service And Communication Skills

  • Proficiency With Microsoft Office Suite

  • Detail-Oriented With Strong Organizational Skills

  • Ability To Work Independently As Well As Within A Team

  • Ability To Understand And Follow Complex Instructions

  • Previous Experience With Loa Administration And/Or Case Management

Required Skills
  • Documentation

  • Research

  • Strategic Planning

  • Networking

  • Communication

  • Time Management

  • Problem Solving

  • Negotiation

  • Patient care

  • Case management

  • Administrative

  • Organization

  • Technology

  • Interpersonal

  • Health Care

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a LOA Case Manager is between $37,000 and $64,000 per year. The exact salary that a LOA Case Manager makes depends on their experience, the location of the job, and the employer.

Additional Information
CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 23rd, 2023
Apply BeforeMay 22nd, 2025
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About CVS Health

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.

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