Patient Account Representative - Insurance Follow Up

Welcome to Deaconess Health System, where we strive to provide exceptional care to our patients and their families. We are currently seeking a highly motivated and detail-oriented individual to join our team as a Patient Account Representative - Insurance Follow Up. In this role, you will work closely with insurance companies to ensure timely and accurate reimbursement for medical services rendered. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong understanding of insurance billing and coding. If you are passionate about making a positive impact in the healthcare industry and have the necessary qualifications, we would love to hear from you.

1. Communicate with insurance companies to follow up on outstanding claims and ensure timely reimbursement for medical services provided.
2. Review and verify insurance coverage for patients, including eligibility, deductibles, and copays.
3. Accurately code and submit claims to insurance companies, following all guidelines and regulations.
4. Investigate and resolve any claim denials or discrepancies, working closely with insurance representatives and other departments as needed.
5. Maintain detailed and organized records of all communication and actions taken with insurance companies.
6. Collaborate with healthcare providers to gather necessary documentation and information for insurance claims.
7. Monitor and track payments from insurance companies, identifying and addressing any delays or issues.
8. Stay up-to-date on insurance industry changes and regulations, adjusting processes and procedures as needed.
9. Provide exceptional customer service to patients and their families, addressing any questions or concerns related to insurance coverage and claims.
10. Identify and recommend opportunities for process improvements to increase efficiency and decrease errors in insurance follow-up procedures.

According to JobzMall, the average salary range for a Patient Account Representative - Insurance Follow Up in Evansville, IN, USA is $32,000 - $44,000 per year. This may vary depending on the specific job duties, experience level, and the employer. Some factors that may also affect the salary range include the size and type of healthcare facility, the demand for these professionals in the area, and the cost of living in Evansville. Additionally, certifications or specialized training in medical billing or insurance may also impact the salary range for this position.

Deaconess was founded in 1892 by a group of Protestant ministers and laymen who felt called to care for the sick. More than 130 years later, Deaconess Health System continues to provide high-quality health care with a compassionate spirit, just as our founders envisioned. Deaconess Health System is the premier provider of health care services to 35 counties in three states (IN, IL, and KY). The system consists of eleven hospitals located in southern Indiana: Deaconess Midtown Hospital, Deaconess Gateway Hospital, The Women’s Hospital, The Heart Hospital, The Orthopedic and Neuroscience Hospital, Deaconess Cross Pointe, Deaconess Gibson Hospital, Deaconess Henderson Hospital, Deaconess Union County Hospital, Encompass Health Deaconess Rehabilitation Hospital, and the Linda E. White Hospice House.