Patient Intake Specialist I
Welcome to Deaconess Health System! We are currently seeking a highly organized and compassionate individual to join our team as a Patient Intake Specialist I. In this role, you will be responsible for welcoming and registering patients, providing exceptional customer service, and ensuring accurate and timely completion of intake processes. If you have a passion for helping others and possess strong attention to detail, we want to hear from you! Join us in making a positive impact on our patients' healthcare journey.
- Greet and welcome patients in a friendly and professional manner.
- Register patients by collecting and verifying personal and insurance information.
- Answer phone calls and respond to inquiries from patients and their families.
- Provide exceptional customer service, ensuring a positive and comfortable experience for all patients.
- Obtain necessary signatures and consent forms from patients.
- Accurately enter and maintain patient information in electronic medical records.
- Adhere to all HIPAA regulations and maintain patient confidentiality.
- Collaborate with other healthcare professionals to ensure timely and efficient intake processes.
- Verify insurance coverage and obtain necessary authorizations for services.
- Handle and resolve any patient concerns or issues in a timely and professional manner.
- Keep track of patient schedules and appointments, and assist with scheduling if needed.
- Regularly update and maintain patient records to ensure accuracy and completeness.
- Assist with training and mentoring new Patient Intake Specialists.
- Continuously evaluate and improve intake processes to ensure efficiency and quality.
- Demonstrate a compassionate and empathetic attitude towards patients and their families.
High School Diploma Or Equivalent: A Minimum Education Requirement For The Patient Intake Specialist I Position At Deaconess Health System Is A High School Diploma Or Equivalent. This Ensures That The Candidate Possesses Basic Academic Skills And Knowledge To Perform The Job Duties Effectively.
Experience In Healthcare Setting: Candidates With Prior Experience In A Healthcare Setting, Such As A Hospital Or Clinic, Are Preferred For The Patient Intake Specialist I Role. This Experience Provides A Basic Understanding Of Medical Terminology And Procedures, Which Is Essential For The Job.
Knowledge Of Insurance And Medical Billing: The Patient Intake Specialist I Position Requires Working With Insurance Companies And Handling Medical Billing. Therefore, Candidates With Knowledge And Experience In These Areas Will Be Preferred For The Role.
Strong Communication And Customer Service Skills: As A Patient Intake Specialist I, The Candidate Will Be Interacting With Patients, Healthcare Providers, And Insurance Companies On A Daily Basis. Strong Communication And Customer Service Skills Are Necessary To Effectively Communicate And Provide Excellent Service.
Attention To Detail And Ability To Multitask: The Job Of A Patient Intake Specialist I Involves Handling Multiple Tasks Simultaneously. Attention To Detail Is Crucial To Ensure Accurate Data Entry And Processing Of Patient Information. Candidates With The Ability To Multitask In A Fast-Paced Environment Will Excel In This Role.
Data Entry
Multitasking
Attention to detail
Problem Solving
customer service
Medical Terminology
appointment scheduling
Electronic medical records (EMR)
Insurance Verification
Patient Registration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Intake Specialist I in Henderson, KY 42420, USA is $30,000-$40,000 annually. However, this may vary depending on the specific company and individual qualifications and experience.
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Deaconess was founded in 1892 by a group of Protestant ministers and laymen who felt called to care for the sick. More than 130 years later, Deaconess Health System continues to provide high-quality health care with a compassionate spirit, just as our founders envisioned. Deaconess Health System is the premier provider of health care services to 35 counties in three states (IN, IL, and KY). The system consists of eleven hospitals located in southern Indiana: Deaconess Midtown Hospital, Deaconess Gateway Hospital, The Women’s Hospital, The Heart Hospital, The Orthopedic and Neuroscience Hospital, Deaconess Cross Pointe, Deaconess Gibson Hospital, Deaconess Henderson Hospital, Deaconess Union County Hospital, Encompass Health Deaconess Rehabilitation Hospital, and the Linda E. White Hospice House.
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