Customer Care Representative
The Customer Care Representative I is a compassionate solution finder with excellent listening skills. The CCR I will support the customer care department by delivering an elevated customer service experience while providing problem-solving skills to resolve customers’ concerns. A strong candidate for the role is able to maintain a positive outlook while providing quick resolutions to meet customer’s needs. Listening carefully to each customer with courtesy and patience. Troubleshooting and utilizing resources to come up with personalized solutions. Building customer relationships - earn their loyalty and trust by being kind and helpful.
One or more years of customer contact handling utilizing both written and verbal communication preferred
A proven track record of meeting KPI’s, Metrics and Goals
The ability to work any assigned shift within Customer Care’s hours of operation
A flexible schedule and the ability to work overtime as needed
Time Management
Customer Service skills
Record keeping
Multi-line phones skills
Verbal communication
written communication
Adaptability
Detail Oriented and Organized
According to JobzMall, the average salary range for a Customer Care Representative in 11525 Main St, Broomfield, CO 80020, USA is $28,000 to $35,000 per year. This range may vary depending on the company and the experience of the candidate.
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Deckers Outdoor Corporation, doing business as Deckers Brands, is a footwear designer and distributor based in Goleta, California, United States. Deckers brands fashion and performance lifestyle footwear have earned a global reputation for unparalleled style, quality and comfort.
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