Group Coordinator Lead

Welcome to DHL, the world's leading logistics company. We are currently seeking a highly motivated and organized individual to join our team as a Group Coordinator Lead. As the Group Coordinator Lead, you will be responsible for overseeing a team of coordinators, ensuring the efficient and timely coordination of group shipments and deliveries. This is an exciting opportunity for an individual with strong leadership skills and a passion for delivering exceptional customer service. If you thrive in a fast-paced and dynamic environment, and possess the necessary qualifications and experience, we would love to hear from you.

1. Oversee and manage a team of group coordinators to ensure smooth operations and efficient delivery of group shipments.
2. Develop and implement strategies to improve the efficiency and productivity of the group coordination process.
3. Train and mentor new coordinators to ensure they are equipped with the necessary skills and knowledge to excel in their roles.
4. Collaborate with other departments, such as customer service and warehouse, to ensure a seamless and timely delivery process.
5. Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
6. Act as a point of escalation for any issues or concerns raised by customers or team members, and provide timely and effective solutions.
7. Maintain and update relevant databases and records, ensuring accurate and up-to-date information is available for all group shipments.
8. Develop and maintain strong relationships with key clients and vendors to ensure smooth and efficient coordination of group shipments.
9. Ensure compliance with all company policies, procedures, and regulations, and continually seek ways to improve processes and procedures.
10. Act as a role model for the team, promoting a positive and customer-centric work culture while motivating team members to achieve their goals.

According to JobzMall, the average salary range for a Group Coordinator Lead in Phoenix, AZ, USA is $45,000-$60,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization. Additionally, benefits and bonuses may also be included in the compensation package. It is best to research the specific job posting or company for more accurate salary information.

DHL International GmbH is an American-founded German company which is now the international courier, parcel, and express mail division of the German logistics company Deutsche Post DHL.