Dick’s Sporting Goods

Retail Baseball Ambassador

Dick’s Sporting Goods

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a passionate and knowledgeable baseball fan? Do you have a knack for building relationships and providing exceptional customer service? If so, we have the perfect opportunity for you! Dick's Sporting Goods is seeking a Retail Baseball Ambassador to join our team and represent our brand to our valued customers. As a Baseball Ambassador, you will have the opportunity to share your expertise and love for the game with our customers, while promoting our wide selection of baseball products and services. We are looking for individuals who are outgoing, energetic, and have a strong understanding of the sport. If you have a passion for baseball and thrive in a fast-paced, customer-focused environment, we want to hear from you!

  1. Serve as the face of Dick's Sporting Goods to customers and provide exceptional customer service.
  2. Build and maintain relationships with customers, promoting a positive and welcoming environment.
  3. Utilize expert knowledge of baseball to assist customers in finding the right equipment and gear.
  4. Demonstrate and educate customers on the latest baseball products and technologies.
  5. Stay up-to-date on industry trends and developments in the sport of baseball.
  6. Maintain a clean and organized sales floor, ensuring that all products are easily accessible for customers.
  7. Collaborate with store management to meet sales goals and provide feedback on customer needs and preferences.
  8. Assist with merchandising and inventory management, ensuring that products are well-stocked and displayed effectively.
  9. Attend training and development sessions to enhance knowledge and skills related to the sport of baseball and customer service.
  10. Continuously seek opportunities to improve the customer experience and provide feedback to management.
  11. Adhere to company policies and procedures, including safety protocols, at all times.
  12. Act as a brand ambassador for Dick's Sporting Goods, promoting the company's values and mission to customers.
  13. Foster a positive and inclusive team environment, supporting and assisting colleagues when needed.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • In-Depth Knowledge Of The Game Of Baseball: The Retail Baseball Ambassador Should Be Well-Versed In The Rules, Equipment, And Latest Trends In The Sport Of Baseball. They Should Also Have A Strong Understanding Of Different Positions, Strategies, And Terminology.

  • Excellent Communication And Customer Service Skills: As A Representative Of Dick’s Sporting Goods, The Retail Baseball Ambassador Should Have Exceptional Communication Skills To Interact With Customers And Answer Any Questions They May Have. They Should Also Have A Friendly And Approachable Demeanor To Provide Excellent Customer Service.

  • Previous Retail Or Sales Experience: Candidates For This Role Should Have Previous Experience In A Retail Or Sales Environment. This Will Ensure They Are Familiar With Store Operations, Customer Service Protocols, And Have Experience In Promoting And Selling Products.

  • Passion For The Game Of Baseball: The Ideal Candidate Should Have A Genuine Love For The Sport Of Baseball. This Passion Will Shine Through In Their Interactions With Customers And Help Them Connect With Fellow Baseball Enthusiasts.

  • Availability To Work Flexible Hours: Since Dick’s Sporting Goods Stores Operate On A Flexible Schedule, The Retail Baseball Ambassador Should Be Available To Work Evenings, Weekends, And Holidays As Needed. This Will Ensure They Can Assist Customers During Peak Shopping Times And Events.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • team player

  • Product knowledge

  • customer service

  • Merchandising

  • Visual merchandising

  • Problem-Solving

  • Sales Techniques

  • Product Displays

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Baseball Ambassador in Austin, TX, USA is $28,000-$45,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Some employers may also offer additional benefits such as commission, bonuses, and discounts on baseball merchandise.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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