Dick’s Sporting Goods

Retail - Bike Technician

Dick’s Sporting Goods

Kennesaw, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about biking and have a knack for fixing things? Look no further! Dick's Sporting Goods is seeking a highly motivated and skilled individual to join our team as a Retail Bike Technician. As a leader in the sporting goods industry, we are committed to providing our customers with the best biking experience possible. We are looking for someone who is not only knowledgeable about bikes, but also has exceptional customer service skills and a strong attention to detail. If this sounds like you, we encourage you to apply and become a part of our dynamic team!

  1. Perform routine bike maintenance and repairs in a timely and efficient manner.
  2. Assess and diagnose bike issues, providing accurate and effective solutions.
  3. Assist customers with bike selection, fitting, and customization.
  4. Educate customers on proper bike maintenance and care.
  5. Maintain a clean and organized work area.
  6. Order and restock bike parts and supplies as needed.
  7. Stay up-to-date on industry trends and advancements in biking technology.
  8. Provide excellent customer service, ensuring a positive and memorable shopping experience.
  9. Work collaboratively with team members to achieve sales goals and targets.
  10. Maintain a professional and knowledgeable demeanor at all times.
  11. Handle customer complaints and concerns with empathy and efficiency.
  12. Adhere to all company policies and procedures, including safety protocols.
  13. Communicate effectively with management regarding inventory levels, customer feedback, and any other relevant information.
  14. Continuously seek opportunities to improve and expand on skills and knowledge in biking and repair.
  15. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Kennesaw, GA, USA
Job Qualifications
  • Knowledge And Experience With Bicycle Repair: The Ideal Candidate Should Have A Thorough Understanding Of Bicycle Mechanics And Be Able To Handle A Wide Range Of Repairs And Maintenance Tasks.

  • Customer Service Skills: As A Bike Technician At Dick’s Sporting Goods, The Candidate Would Be Required To Interact With Customers On A Daily Basis. Therefore, Strong Customer Service Skills Are A Must To Ensure A Positive Experience For Customers.

  • Familiarity With Bike Brands And Models: The Candidate Should Have A Good Understanding Of The Different Brands And Models Of Bicycles Sold At Dick’s Sporting Goods. This Knowledge Is Crucial For Providing Accurate And Efficient Repair Services.

  • Attention To Detail: A Bike Technician Must Be Detail-Oriented To Ensure That All Repairs And Maintenance Tasks Are Completed Accurately And To The Highest Quality Standards.

  • Physical Fitness And Endurance: The Job Of A Bike Technician Can Be Physically Demanding, Requiring Lifting, Carrying, And Maneuvering Of Heavy Bikes And Equipment. Therefore, The Ideal Candidate Should Be Physically Fit And Able To Handle The Physical Demands Of The Job.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Sales skills

  • team

  • Technical Knowledge

  • Safety Standards

  • Bike Assembly

  • bicycle repair

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail - Bike Technician in Kennesaw, GA, USA is $25,000 to $35,000 per year. However, salary can vary depending on factors such as experience, certification, and the specific employer.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 25th, 2024
Apply BeforeMay 22nd, 2025
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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