Dick’s Sporting Goods

Retail Operations Associate

Dick’s Sporting Goods

Orlando, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about sports and helping others achieve their fitness goals? Do you thrive in a fast-paced retail environment? If so, then we have the perfect opportunity for you! Dick’s Sporting Goods is currently seeking a dedicated and enthusiastic Retail Operations Associate to join our team. As a member of our operations team, you will play a vital role in ensuring the smooth operation of our store and providing exceptional customer service to our valued customers. If you are a team player, detail-oriented, and have a strong work ethic, we want to hear from you! Keep reading to learn more about this exciting opportunity.

  1. Ensure smooth operation of the store by completing daily operational tasks such as opening and closing procedures, restocking merchandise, and maintaining store cleanliness.
  2. Provide exceptional customer service to help customers find products, answer questions, and process transactions.
  3. Assist with inventory management by accurately receiving, organizing, and restocking merchandise shipments.
  4. Collaborate with team members to maintain visual merchandising standards and create appealing displays.
  5. Support store events and promotions by setting up and tearing down displays, and assisting with event logistics.
  6. Maintain knowledge of store policies, procedures, and products to effectively assist customers and address any issues.
  7. Adhere to safety protocols to ensure a safe working environment for both team members and customers.
  8. Communicate effectively with team members and managers to ensure efficient store operations.
  9. Demonstrate a strong work ethic and willingness to take on additional tasks as needed.
  10. Continuously strive to improve customer satisfaction by actively seeking feedback and implementing suggested improvements.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Knowledge Of Retail Operations: A Retail Operations Associate Should Have A Thorough Understanding Of How A Retail Store Operates, Including Inventory Management, Customer Service, And Sales Techniques.

  • Strong Communication Skills: Effective Communication Is Essential In A Retail Environment, And A Retail Operations Associate Should Be Able To Communicate Clearly And Professionally With Customers, Team Members, And Managers.

  • Organizational Skills: With Multiple Tasks And Responsibilities, A Retail Operations Associate Should Have Excellent Organizational Skills To Prioritize And Manage Their Workload Efficiently.

  • Customer Service Experience: Retail Operations Often Involve Interacting With Customers, So Previous Experience In Customer Service Is Highly Desirable. This Includes The Ability To Handle Customer Inquiries, Complaints, And Provide A Positive Shopping Experience.

  • Team Player: As Part Of A Retail Team, A Retail Operations Associate Should Be Able To Work Well With Others And Contribute To A Positive And Productive Work Environment. This Includes Being Dependable, Adaptable, And Willing To Assist Coworkers As Needed.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Sales Techniques

  • Point Of Sale (Pos)

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Operations Associate in Orlando, FL, USA is $27,000 - $40,000 per year. This may vary depending on the specific company, experience level, and other factors.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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