Dick’s Sporting Goods

Retail Operations Associate

Dick’s Sporting Goods

Toledo, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dick's Sporting Goods, where we are dedicated to providing our customers with the best shopping experience for all of their sporting needs. As a Retail Operations Associate, you will play a crucial role in the daily operations of our store, ensuring that everything runs smoothly and efficiently. We are looking for an enthusiastic and detail-oriented individual to join our team and help us maintain the high standards that our customers have come to expect. If you have a passion for sports, excellent organizational skills, and a desire to provide exceptional service, we would love to hear from you.

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Provide excellent customer service by answering questions, addressing concerns, and assisting with purchases.
  3. Maintain a clean and organized sales floor, ensuring all merchandise is properly displayed and stocked.
  4. Process customer transactions accurately and efficiently using the store's POS system.
  5. Assist with inventory management, including receiving and stocking shipments, and conducting regular inventory counts.
  6. Maintain knowledge of current promotions, sales, and product information to effectively assist customers.
  7. Collaborate with team members to ensure all tasks are completed in a timely manner and the store is running smoothly.
  8. Follow all store policies and procedures, including safety and security protocols.
  9. Be proactive in identifying and addressing any potential issues or concerns in the store.
  10. Continuously strive to improve the customer shopping experience by providing feedback and suggestions to management.
  11. Stay updated on industry trends and product knowledge to better assist customers.
  12. Contribute to a positive and inclusive work environment by treating all team members and customers with respect and professionalism.
Where is this job?
This job is located at Toledo, OH, USA
Job Qualifications
  • Strong Customer Service Skills: A Retail Operations Associate At Dick’s Sporting Goods Must Possess Excellent Customer Service Skills, Including The Ability To Engage With And Assist Customers In A Friendly And Professional Manner.

  • Knowledge Of Sports And Outdoor Products: A Strong Understanding Of Sports And Outdoor Products, As Well As Their Features And Uses, Is Essential For A Retail Operations Associate At Dick’s Sporting Goods. This Knowledge Will Help In Providing Accurate And Helpful Product Recommendations To Customers.

  • Organizational Skills: Retail Operations Associates Are Responsible For Maintaining The Store’s Inventory And Ensuring Products Are Stocked And Displayed Properly. As Such, Strong Organizational Skills Are A Must For This Role.

  • Teamwork And Collaboration: Working As Part Of A Team Is Essential For Success As A Retail Operations Associate. Candidates Should Have A Proven Track Record Of Working Well With Others And A Willingness To Collaborate To Achieve Common Goals.

  • Flexibility And Adaptability: Retail Operations Can Be Fast-Paced And Ever-Changing. A Successful Retail Operations Associate Must Be Able To Adapt To Changing Situations And Be Flexible In Their Approach To Work. This Includes The Ability To Work A Variety Of Shifts, Including Weekends And Holidays.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Floor Organization

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Retail Operations Associate in Toledo, OH, USA is $29,000 - $38,000 per year. However, this may vary depending on the specific job responsibilities, experience, and education level of the individual.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeMay 22nd, 2025
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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