We are looking for an entry-level IT Support Specialist to support our internal IT users. Reporting to the Manager of IT, the IT Support Specialist will work to assist our employees with a high level of customer service and grow your IT skills and knowledge with us. Participate as point of contact for desktop support issues and network troubleshooting. Manage presentations for company-wide events and larger remote meetings. Installation and upgrade of IT supported tools & security software. Purchase of computers, peripherals, and other devices. Work closely with our Employee Experience team to onboard new employees and ensure everyone has what they need to perform at their highest level.
Basic understanding in both Mac OS and Windows operating systems
A pleasant demeanor and the ability to communicate in user-friendly language
1+ years of related experience
Troubleshooting skills
Record Keeping Skills
Time Management Skills
Google App Suite
Verbal communication
written communication
Adaptability
Detail Oriented and Organized
Multi-tasking
According to JobzMall, the average salary range for a IT Specialist is $38,000 to $76,000 per year. This range can vary depending on experience, geographic location, and the specific duties of the position.
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