Discord

Bilingual Threat Operations Specialist (West Coast)

Discord

West Coast, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

"Are you passionate about keeping online communities safe and secure? Do you have a strong understanding of internet threats and the ability to communicate effectively in multiple languages? Then come join our dynamic team at Discord as a Bilingual Threat Operations Specialist on the West Coast. As a key member of our Trust and Safety team, you will play a crucial role in identifying and mitigating potential threats to our platform and users. We are seeking a highly motivated and adaptable individual who is fluent in both English and a second language, with a deep understanding of online safety and moderation techniques. If you thrive in a fast-paced and ever-evolving environment, and are committed to promoting a positive and inclusive online community, we want to hear from you."

  1. Identify and mitigate potential threats to the Discord platform and its users.
  2. Monitor and analyze online communities to ensure the safety and security of all users.
  3. Communicate effectively in multiple languages to address and resolve issues in a timely manner.
  4. Stay up-to-date on internet threats and trends in order to proactively identify potential risks.
  5. Collaborate with cross-functional teams to develop and implement strategies for maintaining a safe online environment.
  6. Conduct investigations and gather evidence to support the removal of malicious content and users.
  7. Develop and maintain relationships with international law enforcement agencies and other external partners.
  8. Participate in the development and improvement of moderation techniques and policies.
  9. Provide support and guidance to other team members on language-specific issues.
  10. Contribute to the creation of training materials and resources for the Trust and Safety team.
  11. Foster a positive and inclusive online community by enforcing community guidelines and promoting positive behavior.
  12. Continuously assess and improve processes and procedures related to threat operations.
  13. Handle sensitive and confidential information with discretion and professionalism.
  14. Keep accurate records and documentation of all actions taken.
  15. Stay informed of industry best practices and incorporate them into daily work.
Where is this job?
This job is located at West Coast, USA
Job Qualifications
  • Fluency In Both English And At Least One Other Language, With A Strong Understanding Of Cultural Nuances And Communication Styles.

  • Experience In Threat Detection And Mitigation, With A Focus On Online Communities And Social Media Platforms.

  • Proficiency In Monitoring And Analyzing Data From Various Sources, Such As User Reports And Security Tools.

  • Knowledge Of Current Cybersecurity Threats And Trends, As Well As The Ability To Quickly Adapt To New And Emerging Threats.

  • Strong Communication And Collaboration Skills, With The Ability To Effectively Communicate With Cross-Functional Teams And External Partners.

Required Skills
  • Communication Skills

  • Multitasking

  • Attention to detail

  • Crisis Management

  • Analytical Thinking

  • Risk Analysis

  • Teamwork

  • Problem-Solving

  • Threat Assessment

  • Cultural Sensitivity

  • Bilingual Proficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Bilingual Threat Operations Specialist (West Coast) in West Coast, USA is between $60,000 to $90,000 per year. This can vary depending on factors such as experience, location, and the specific company the specialist is working for.

Additional Information
Discord is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 18th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Discord

Discord is the all-in-one voice and text chat app designed specifically for gamers. It's free, secure, and works on both desktop and phone. Our mission is to bring gaming communities together. Discord's free voice and text chat is about making it easier for you spend time with the people you care about, create these memories, and land a headshot or two.

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