Trust & Safety Analyst
We’re looking for a Protector of the Realm whose sworn duty is to defend our users from all manner of unwanted content and behavior. As a Trust and Safety Analyst, you’ll help write and enforce our guidelines, remove unwanted content from Discord, and mitigate bad experiences for our users. Review and evaluate content for compliance with our Community Guidelines. Analyze data, propose and implement programmatic rules to handle abuse at scale. Work with CX, legal, and PR in responding to sensitive issues. Think both quantitatively and qualitatively and create reports to improve, optimize, and innovate. Analyze new and potential features and propose plans to help reduce or remove abuse before it happens.
Experience implementing content policies (for example, being a subreddit moderator)
Experience with Discord's API preferred
Familiarity with ticketing systems, enough that you know keyboard shortcuts
Sql
Python
Time Management
Project Management Skills
Presentation skills
Process Improvement
Verbal communication
written communication
Adaptability
Result Driven
According to JobzMall, the average salary range for a Trust & Safety Analyst in 444 De Haro St, San Francisco, CA 94107, USA is between $70,000 and $90,000 per year. This range can vary depending on the company, the experience of the analyst, and the specific responsibilities of the role.
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Discord is the all-in-one voice and text chat app designed specifically for gamers. It's free, secure, and works on both desktop and phone. Our mission is to bring gaming communities together. Discord's free voice and text chat is about making it easier for you spend time with the people you care about, create these memories, and land a headshot or two.
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