
Inbound Customer Service
Discover Financial Services is seeking an experienced Inbound Customer Service Representative to join our dynamic team. We are looking for an enthusiastic, customer-oriented individual who can provide excellent service to our customers. The successful candidate must have a high school diploma or equivalent, and a minimum of two years of customer service experience. The ideal candidate will also have excellent communication and problem-solving skills, as well as a warm, friendly demeanor. In this role, you will be the first point of contact for customers who are seeking assistance with their accounts. You will also provide information about Discover’s products and services and respond to inquiries in a timely and professional manner. You will have the opportunity to make a positive difference in the lives of our customers, and build relationships with them that will help to ensure their satisfaction. We are looking for someone who is passionate about customer service and is dedicated to providing the best experience possible. If you think you have what it takes, we encourage you to apply today!
Ability To Work Independently And As Part Of A Team
Excellent Communication Skills
Strong Customer Service Orientation
Strong Problem-Solving And Analytical Skills
Knowledge Of Customer Service Software
Crm Systems And Practices
Knowledge Of Call Center Telephony And Technology
Ability To Handle Customer Complaints And Provide Appropriate Solutions
Flexibility To Work Varying Shifts As Needed
Communication
Listening
Technical
Interpreting
Empathy
Patience
Problem-Solving
Customer-focused
Adaptability
Multi-tasking
Professionalism
Organizational
Interpersonal
Conflict-Resolution
Concise
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Analytical skills
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a Inbound Customer Service in New Albany, OH, USA is between $19,000 and $38,000 per year. The salary range depends on factors such as educational experience, professional experience, and the size and scope of the company.
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Discover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International.

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