
Inbound Customer Service
Discover Financial Services is looking for an Inbound Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients, handling inquiries, and helping to resolve any customer service issues. The ideal candidate for this position should have strong communication skills, be detail-oriented and organized, and have an understanding of customer service processes. If you are passionate about providing world-class customer service and are eager to contribute to the success of our team, we want to hear from you!Required Qualifications:• High school diploma or equivalent• 1+ year of experience in customer service or a related field• Excellent communication skills, both written and verbal• Ability to effectively manage multiple tasks• Computer proficiency with Microsoft Office Suite, including Word and Excel• Ability to work in a fast-paced environment and handle high volume of customer inquiries• Strong problem-solving and troubleshooting skills
Excellent Organizational Skills
Ability To Work In A Fast-Paced Environment
Excellent Communication Skills
Customer Service Experience
Ability To Multi-Task
Problem Solving Abilities
Computer Literacy
Effective Time Management Skills
Quality Assurance
Data Entry
Communication
Time Management
Product knowledge
Negotiation
Conflict Resolution
customer service
Listening
Empathy
Organization
Patience
Problem-Solving
Multi-tasking
Assertiveness
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Inbound Customer Service in Phoenix, AZ, USA is from $13.00 - $20.00 per hour. This range may vary depending on the experience and qualifications of the individual.
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Discover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International.

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