
Personal/Student Loan Collections
Discover Financial Services is looking for an experienced and motivated Personal/Student Loan Collections Representative to join our dynamic team. As a key member of the Collections team, the successful candidate will be responsible for managing a portfolio of delinquent accounts and maintaining Discover's high standards of customer service. The ideal candidate will be a self-starter with strong problem solving and communication skills. They will have a proven professional background in loan collection, customer service, and/or related fields. The successful candidate must also possess a strong sense of ethics and a commitment to the highest standards of customer service.We are looking for a highly organized and detail-oriented professional with excellent interpersonal skills and an upbeat attitude. The successful candidate will have the ability to work independently and be driven by results. The ideal candidate should have a good understanding of the collection process and be able to work with customers to resolve their delinquencies and return them to good standing. If you are looking for an opportunity to join a growing team and make a positive impact, we want to hear from you!
Strong Organizational Skills
Excellent Communication Skills
Customer Service Experience
Problem-Solving And Decision-Making Capabilities
Knowledge Of Collections Procedures And Laws
Ability To Work In A High-Pressure Environment
Ability To Remain Calm In Stressful Situations
Familiarity With Computer Systems And Databases
Documentation
Listening
organizing
Analytical
empathetic
Problem-Solving
Adaptability
Persuasive
communicating
Interpersonal
Negotiating
Collaborating
Time-Management
Customer-Service
Conflict-Resolution
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Personal/Student Loan Collections in New Albany, OH, USA is $30,000–$50,000 per year. This range may vary depending on experience, education, and other factors.
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Discover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International.

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