Discover Financial Services

PM Credit Card Customer Service

Discover Financial Services

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Discover Financial Services is a leading provider of credit cards and banking services. We are currently seeking an experienced PM Credit Card Customer Service Representative to join our team. The ideal candidate is passionate about providing excellent customer service and is committed to delivering a superior customer experience.The successful candidate will be a self-motivated, organized, and detail-oriented individual with the ability to analyze customer needs and provide suitable solutions. They will possess excellent communication, problem solving, and decision-making skills, as well as the ability to remain calm and professional in high-pressure situations.To be considered for this position, you must possess a minimum of a high school diploma, two years of customer service experience, and a strong understanding of the credit card industry. Additionally, experience with credit card processing systems and fraud prevention protocols is preferred.If you have the qualifications and desire to be part of a dynamic team that provides outstanding customer service, we invite you to apply for this position today.

Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Strong Communication Skills

  • Ability To Multi-Task

  • Excellent Problem-Solving Skills

  • Knowledge Of Credit Card Regulations

  • Flexibility To Work Effectively In A Team Environment

  • Proficiency In Customer Service Software

  • Knowledge Of Payment Systems

  • Ability To Maintain A Professional Demeanor In Difficult Situations

Required Skills
  • Communication

  • Quality

  • organized

  • Negotiation

  • Listening

  • Patience

  • empathetic

  • Problem-Solving

  • Multi-tasking

  • Adaptable

  • Professionalism

  • proactive

  • Interpersonal

  • Analyzing

  • Attention-To-Detail

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a PM Credit Card Customer Service in Phoenix, AZ, USA is $25,000 - $50,000 per year. This range may vary depending on experience, qualifications, and other factors.

Additional Information
Discover Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 8th, 2023
Apply BeforeMay 22nd, 2025
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About Discover Financial Services

Discover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International.

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