Digital Platform Support Analyst

Reporting to a Duty Operations Manager, this position is critical in to monitoring and supporting Discovery’s Global Digital platforms and video feeds. Monitor Discovery’s digital platforms and video streams in real-time. Responsible for coordinating technical support of all digital playout. Acts as primary point of contact for all reported digital playout issues. Outage vetting – initiating of critical outage situations. Severity 1, 2, and 3 outage notifications/updates/resolutions for digital. Working experience of AWS operations. Implement, or assist with implementation of, changes to digital production and infrastructure. Perform & coordinate escalation resolution of incidents to Discovery’s vendors. Provide oversight to the Release Management process in monitoring and updating the status of releases. Partner with Digital staff to ensure success of daily Digital operations.

According to JobzMall, the average salary range for a Digital Platform Support Analyst in 45580 Terminal Dr, Sterling, VA 20166, USA is between $45,001 and $71,000 per year. This range is based on the salaries reported by employers for this job title in this location.

Discovery Inc. is a global media company that provides content across multiple distribution platforms, including digital distribution arrangements, throughout the world. The company operates following business segments: U.S. Networks, International Networks and Education. The U.S. Networks segment wholly owns and operates nine national television networks, including fully distributed television networks such as Discovery Channel, TLC, Animal Planet, Investigation Discovery and Science.