Customer Support Representative

1138 Allegheny St, Jersey Shore, PA 17740, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

As the Customer Support Representative, you’ll handle customer concerns (phone, email, USPS mail) in a speedy and accurate way. Respond to customers over the phone, via e-mail or USPS mail in a professional manner. Process customer cases using customer relationship management system. Perform data input in an accurate manner and within service levels. Execute outbound calls to stores/customers for resolution of issue. Show empathy for customer concerns. Make customer appropriate decisions on reimbursement when necessary Keep abreast of all policy, procedure and product changes. Provide feedback for system enhancements, letters, processes, etc.

Where is this job?

This job is located at 1138 Allegheny St, Jersey Shore, PA 17740, USA

Job Qualifications

Must be able to work 3:00 pm – 12:00 am as a starting shift
Customer service experience a plus
Ability to handle high volume calls/emails
Ability to talk while typing (talk-type documentation)

Required Skills

Time Management
MS Excel
Presentation skills
MS Word
Customer Service skills

Soft Skills

Adaptable
Multitasking
Verbal communication
Detail Oriented
written communication
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Support Representative in 1138 Allegheny St, Jersey Shore, PA 17740, USA is $14.75-$18.75 per hour.

Additional Information

Domino's Pizza is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 5th, 2022

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

Reposted

See an issue with this job? Report it to us