DoorDash

Vendor Specialist

DoorDash

Austin, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to DoorDash - the leading food delivery platform that connects customers with their favorite local restaurants! As a Vendor Specialist at DoorDash, you will play a crucial role in building and maintaining relationships with our restaurant partners. We are looking for a dynamic, organized, and customer-focused individual to join our team and help us deliver an exceptional experience for both our vendors and customers.To succeed in this role, you must have a passion for food and a strong understanding of the restaurant industry. You should also possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced and ever-changing environment. If you are a self-starter who thrives in a collaborative and results-driven culture, we would love to hear from you. Join us in revolutionizing the way people eat and support local businesses through DoorDash!

  1. Build and maintain relationships with restaurant partners to ensure a positive and collaborative working partnership.
  2. Serve as the main point of contact for restaurant partners, addressing any questions or concerns they may have.
  3. Act as an advocate for both our restaurant partners and customers, ensuring a seamless and exceptional experience for all parties involved.
  4. Monitor and analyze restaurant performance data, identifying areas for improvement and implementing strategies to increase efficiency and profitability.
  5. Collaborate with cross-functional teams to implement new processes and initiatives to enhance the vendor experience.
  6. Conduct regular check-ins with restaurant partners to gather feedback, address any issues, and identify opportunities for growth.
  7. Serve as a subject matter expert on the restaurant industry and stay up-to-date on industry trends and best practices.
  8. Assist with onboarding new restaurant partners and provide training and support as needed.
  9. Maintain accurate and organized records of all vendor interactions and communications.
  10. Continuously strive to improve and optimize processes to ensure a high-quality and efficient vendor experience.
  11. Collaborate with the sales team to identify potential new restaurant partners and assist with the acquisition process.
  12. Handle any escalated issues from restaurant partners and work to find solutions that meet their needs and align with company policies.
  13. Foster a positive and collaborative team environment by sharing knowledge and best practices with colleagues.
  14. Represent DoorDash at industry events and conferences to promote our services and build relationships with potential new partners.
  15. Uphold DoorDash's values of customer-centricity, innovation, and collaboration in all interactions and tasks.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Excellent Communication Skills: A Vendor Specialist At Doordash Must Possess Effective Communication Skills To Build And Maintain Relationships With Vendors, Negotiate Contracts, And Resolve Any Issues That May Arise.

  • Strong Analytical Skills: This Role Requires Analyzing Data And Market Trends To Identify Potential Vendors, Assess Their Performance, And Make Data-Driven Decisions To Improve Vendor Operations.

  • Negotiation Skills: The Ability To Negotiate Favorable Terms And Contracts With Vendors Is Crucial For A Vendor Specialist. This Includes Negotiating Pricing, Delivery Schedules, And Service Agreements.

  • Knowledge Of Vendor Management Tools: A Vendor Specialist Should Be Well-Versed In Various Vendor Management Tools And Software To Track Vendor Performance, Monitor Inventory Levels, And Manage Orders Efficiently.

  • Attention To Detail: This Role Involves Managing Multiple Vendors And Contracts Simultaneously, So Attention To Detail Is Critical To Ensure Accuracy And Avoid Any Potential Errors Or Disputes.

Required Skills
  • Vendor Management

  • Data Analysis

  • Communication

  • Time Management

  • Organizational Skills

  • Negotiation

  • customer service

  • Relationship Building

  • Teamwork

  • Sales skills

  • Problem-Solving

  • Attention to

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Vendor Specialist in Austin, TX, USA is between $50,000 and $80,000 per year. Factors such as experience, education, and specific job responsibilities can affect the actual salary within this range.

Additional Information
DoorDash is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2024
Apply BeforeMay 22nd, 2025
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About DoorDash

Best local restaurants now deliver. Get breakfast, lunch, dinner and more delivered from your favorite restaurants right to your doorstep with one easy click.

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